Head of Service (w/m/d)

Leadership, motivation and support of the service team Organisation and ensuring a smooth service process Warm and professional care of guests Scheduling and coordination of service employees Control of compliance with quality, hygiene and service standards Close cooperation with kitchen, reception and other departments Induction and training of new employees Processing of guest requests and complaints Ensuring order and cleanliness in the service area Support with procurement and inventory management Responsibility for an efficient and economical operational process