Head of Service (w/m/d)

Leadership, motivation and support of the service team
Organisation and ensuring a smooth service process
Warm and professional care of guests
Scheduling and coordination of service employees
Control of compliance with quality, hygiene and service standards
Close cooperation with kitchen, reception and other departments
Induction and training of new employees
Processing of guest requests and complaints
Ensuring order and cleanliness in the service area
Support with procurement and inventory management
Responsibility for an efficient and economical operational process