Head of ICT Services and Integration

Berna | 80-80% Your contribution <br /> • Autonomously guarantee efficient IT services and assume general responsibility for them • Develop, plan, manage strategically, implement, ensure and control service management processes and IT operations • Negotiate, harmonize and update service level agreements (SLA) while constantly monitoring their effective application • Provide advice and support to internal stakeholders in the preparation of performance contracts with suppliers and partners • Manage and optimize the IT change management process and ensure their coordinated transfer into the production environment • Ensure the substitution of the person responsible for office automation <br /> What distinguishes you <br /> • University degree (HES or university) in computer science or business informatics or equivalent practical experience • Proven knowledge of information and communication technologies and several years of experience in the field of application integration • Strong conceptual and analytical skills completed by excellent abstraction and integrated thinking abilities • Autonomous working method oriented towards quality and results • Knowledge of the Federal Administration constitutes a preferential qualification • Knowledge in the field of office automation (Windows, Office M365) is an advantage <br /> In summary Do you want to contribute to the digital future of the AFS by utilizing your specialist skills? With us, you will have the unique opportunity to manage the integration of our IT systems within a small, motivated and dynamic team. What we offer <br /> • Working for Switzerland We strive for the successful Swiss model and work for the well-being of the population. • Living diversity The implementation of equal opportunities allows us to best express our skills and contemplate different points of view. • Fit in the workplace We provide support and advice to our employees on the subject of physical and mental health. All benefits (https://www.stelle.admin.ch/stelle/it/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html) <br /> No democracy without archives -- join us too! The Swiss Federal Archives ensure the preservation and accessibility of documentation on the activities of the State. In this way, the Federal Administration can account for its activities and work more efficiently. In a democratic rule of law, archiving is of fundamental importance because it allows the population and the scientific community to form their own opinion. The federal offices of the Federal Department of Home Affairs (DFI) are committed to guaranteeing good working conditions and protecting the health of their employees and have been awarded the Friendly Work Space label. Complementary information Questions about the workplace Markus Fischer Head of Information Technology +41 58 48 44676 Questions about the application Yen Tu Leonardo Head of Human Resources +41 58 46 29682