Systems Team Lead

Systems Team Lead The Fédération des Hôpitaux Vaudois informatique ( FHVi ), is the preferred IT partner of 12 hospitals and regional healthcare establishments in the canton of Vaud. The FHVi accompanies them in the numerous challenges of the digital transformation of the healthcare sector and has as its main missions to plan, design, implement and operate the IT system of its members. This consists of more than 120 employees at the service of 14,000 users, for a fleet of more than 8,000 workstations distributed across about a hundred geographical sites and across three cantons (VD, VS, FR). The position is addressed equally to a woman or a man. For ease of reading, terms are only in the masculine. Systems Team Lead Be part of the FHVi adventure! Are you an expert in IT infrastructures and like to take on complex technical challenges? Do you wish to maintain a strong proximity to technology while accompanying a team of systems engineers in their daily activities? The FHVi is looking for a Systems Team Lead capable of combining technical expertise, architectural vision and team coordination in order to guarantee the performance, availability and evolution of its critical infrastructures. Your mission: As Systems Team Lead, you are above all a high-level technical reference. You intervene on subjects of architecture, automation, resilience and evolution of platforms while ensuring the operational coordination of a team of experts. You actively participate in technological choices, the resolution of complex problems and the conduct of strategic projects that support the activities of the FHVi. Your responsibilities: Technical expertise & architecture Ensure the role of technical reference on the FHVi infrastructures. Design, evolve and maintain critical system and platform architectures. Define technical standards, best practices and architectural orientations. Participate in technological choices and technical arbitrations. Guarantee the availability, performance and resilience of infrastructures. Intervene on complex problems and major level 3 incidents. Security & service continuity Contribute to the securing of infrastructures and data. Collaborate with the CISO on cybersecurity initiatives. Participate in the management of vulnerabilities and security incidents. Contribute to business continuity and disaster recovery plans. Guarantee compliance with standards and requirements. Technical leadership & coordination Be the technical reference for the systems team, escalation point for complex incidents and level 3 technical problems. Coordinate the daily activities of the team: distribution of tasks, monitoring progress and management of priorities. Ensure technical coaching and skill development of employees. Promote knowledge sharing within the team: documentation, feedback and best practices. Contribute to the definition of the systems technical roadmap in connection with IT management. Participate in transformation and infrastructure evolution projects. Be the technical reference for the systems team, escalation point for complex incidents and level 3 technical problems. Coordinate the daily activities of the team: distribution of tasks, monitoring progress and management of priorities. Ensure technical coaching and skill development of employees. Promote knowledge sharing within the team: documentation, feedback and best practices. Contribute to the definition of the systems technical roadmap in connection with IT management. Participate in transformation and infrastructure evolution projects. Run Maintenance Guarantee the stability and availability of system infrastructures in production on a daily basis. Ensure the efficient processing of incidents and service requests within the specified deadlines, while ensuring compliance with defined service levels. Supervise the health of critical systems and services via the monitoring tools in place. Produce and communicate performance indicators (KPIs) regularly to management: service availability, volume and status of the backlog, resolution rate and processing times. Identify recurring problems and implement lasting corrective actions. Ensure service continuity during planned interventions (maintenance, updates) in coordination with the concerned teams. Projects & innovation Participate in infrastructure transformation and modernization projects. Contribute to the definition of technical roadmaps. Identify opportunities for continuous improvement. Perform active technological monitoring. Propose innovative solutions meeting business needs and future challenges. Profile sought: Education & experience Higher education in computer science (HES Engineer, EPF or title deemed equivalent). Minimum 7 years of experience in systems and infrastructure engineering. Significant experience in critical and complex environments. First experience in technical coordination or team leadership appreciated. Technical skills Solid expertise in Linux and/or Microsoft environments (Active Directory, Exchange, PKI, PowerShell). Advanced mastery of virtualization, storage and backup platforms. Very good knowledge of high availability architectures, redundant infrastructures and active/active datacenters. In-depth knowledge of infrastructure cybersecurity. Experience with monitoring tools