Key Account Manager Banks & Financial Institutions (f/m/d) | 80-100% | Hybrid Working Model | Zürich

Company Description Welcome to IAZI AG (a subsidiary of SMG Swiss Marketplace Group) IAZI is one of the market leaders for real estate valuations in Switzerland with over 140 employees and locations in Zürich, Lausanne, as well as Goa in India. For over 30 years, IAZI has supported the national and international real estate industry with professional services, scientific analyses, and innovative software solutions. Our customers include owners, investors, project developers, and real estate financiers. Our models are based on the largest nationwide data pool for the Swiss real estate market. With innovative solutions and the continuous further development of our offering, we actively drive the digitalization of the real estate industry. To initiate our next growth phase and achieve ambitious sales targets, we are further expanding our Key Account Management and are looking for you as a Key Account Manager (80–100%) with a focus on banks and financial institutions. Job Description As a Key Account Manager at IAZI, you are responsible for the support and further development of strategic customer relationships across various IAZI business areas. Your overarching goal is to sustainably increase customer satisfaction, customer loyalty, and revenue growth. Your Responsibility • You build long-term, trusting relationships with important contact persons on the customer side and actively maintain them. • You ensure high customer satisfaction and are the central contact person for your customers. • You achieve ambitious revenue targets through targeted upselling and cross-selling of our solutions. • You ensure that contractual agreements are complied with. Your Core Tasks Customer Support: You are the central contact person for your assigned customers. You process inquiries, service, and support topics and coordinate closely with our product and data teams to ensure high-quality and timely solutions. Strategic Relationship Management: You continuously expand your network within customer organizations and use it in a targeted manner to identify new business opportunities. In addition, you maintain relevant stakeholder information in the CRM system and always keep it up to date. Upselling & New Business: You present new product developments to your customers and demonstrate their added value. Furthermore, you are responsible for processing tenders and requests for proposals from your managed customers. Contract Management & Invoicing: You ensure compliance with existing contractual agreements and take responsibility for contract extensions and contract negotiations if necessary. In addition, you ensure correct documentation in the CRM system as well as punctual and correct invoicing. Qualifications What you bring with you Education & Experience • Bachelor's degree in business administration, real estate management, finance, or a related field • Several years of experience in Key Account Management, sales, or customer relationship management, ideally in a SaaS, data, or real estate environment • Proven success in expanding strategic customer relationships as well as in achieving or exceeding sales targets Skills & Competencies • High degree of customer orientation and implementation strength • Structured and solution-oriented way of working with strong project management skills • Confident appearance as well as strong presentation and training skills • High affinity for data, technology, and digital products • Business fluent German and English skills Advantageous • Experience with data-based products or analytics platforms • Existing network at Swiss banks and financial institutions • French language skills Additional Information What we offer you • 6 weeks of vacation (with the possibility to buy up to 10 additional days) • 40-hour week • 18 weeks of maternity leave and 6 weeks of paternity leave. Also applies to adoption. • Flexible working models (work-life balance is very important to us) • Access to platforms for mental health, well-being, and counseling • Half-fare travelcard for public transport and 1st class travel by train between the SMG locations in Switzerland Recruitment Process We are convinced that recruitment is a mutual encounter where both sides get to know each other. What to expect from us: • First introductory conversation (Screening Call) • Meeting with the Hiring Manager • Case Study and Team Fit Meeting Apply now: Send us your meaningful CV and, if you like, further documents that show us why you fit perfectly with us. We look forward to meeting you! LI-Hybrid About us: SMG Swiss Marketplace Group AG is a pioneering network of online marketplaces and an innovative digital company that simplifies life for people with future-oriented products. SMG Swiss Marketplace Group AG offers customers the best tools to support them in important life decisions. The portfolio includes real estate (ImmoScout24, Homegate, Flatfox, CASASOFT, IAZI), automobiles (AutoScout24, MotoScout24), general marketplaces (anibis.ch, tutti.ch, Ricardo), as well as finance & insurance (FinanceScout24, moneyland.ch). Disclaimer / Note for Agencies SMG Swiss Marketplace Group AG works primarily directly with applicants. We do not accept unsolicited CVs or candidate profiles from recruitment agencies unless we have expressly requested their support for specific positions. All submissions without a prior inquiry by our Talent Acquisition Team will neither be considered nor confirmed. We thank recruitment agencies for their understanding and their cooperation in complying with this