Specialist: Accident Benefits

80-100%, Winterthur / Smart Working   Shape your future-- together with us!   Every success story begins with believing in oneself. At AXA, we believe in the potential of our employees. We create an environment in which you can grow - professionally and personally. You will succeed with flexible working models, a culture of trust and compatibility of work and private life. Because we know: Only those who feel comfortable can unfold their potential.   In the Customer Operations area, we shape the individual experiences of our customers in the event of claims and benefits. They are at the center of our work and together with them, we find the right solution. In this way, we ensure the highest customer satisfaction with our customer-first mentality.    What awaits you • You process complex benefit cases in the accident insurance (UVG) and supplementary accident insurance (UVGZ) industry independently and in a solution-oriented manner • You communicate and negotiate with policyholders, insured persons, doctors, patient representatives, and other social and private insurers • You write sophisticated correspondence including rulings and conduct telephone conversations at eye level • You work closely with our medical service • You actively help shape positive change - with curiosity and your constructive manner What you bring with you • Commercial or equivalent training with experience in the insurance industry • Sound specialist knowledge in the field of accident insurance - or the will to deepen it quickly • Empathic and team-oriented personality who works independently and reliably • Basic medical knowledge is a must • You communicate confidently in German - French and English are a plus • And: You have humor, drive and a desire for change   What we offer you We are convinced: Satisfied employees deliver the best performance. Therefore, we invest in benefits that offer perceptible advantages - beyond the usual.    Flexibility and freedom: Smart Working (flexible working model) annual working hours, 5 weeks vacation (6 weeks from age 50), vacation gift 2 weeks every 5 years, vacation purchase up to 10 additional days/per year   Job and family: Family-friendly meeting times, 22 weeks maternity leave, 8 weeks leave for the other parent, childcare subsidies, company family allowances, days off for the care of relatives and in challenging, personal situations   Provision and insurance: Attractive pension fund with extensive supra-obligatory benefits including savings options, up to 30% discount on insurance products   Flexible Benefits: AXA Shareplan (employee participation), CHF 500 annually on the benefits platform Swibeco, discounted lunch or lunch card, Smart Working allowance CHF 200 per year   Mobility: Reimbursement for the half-fare travelcard, Reka-Pay up to CHF 1-000 per year (20% discount), fleet discount, free e-charging station, AXA rental bicycles   Healthy balance in everyday work life: Free check-ups, annual health weeks, diverse movement offers (online/offline), massage offers, quiet rooms, Employee Care, online health portal, various seminars/events around health prevention & mental health   Development: 3 days individual learning time, free coaching, large range of learning & development opportunities, financial participation in further education, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), engagement in communities on different topics, participation in innovation projects (Innoday, AXA Hackathon, UnConference), 2 days time for volunteer work (environment & social)     Your future place of work Pionierstrasse 3, 8400 Winterthur     Apply now!    Do you have questions or further concerns? Diana, Carbognin is happy to help you via email diana.carbognin@axa.ch.   You can find more info about the application process here.        Diversity and inclusion are important to us at AXA Openness, respect and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunity and also reduce barriers in the application process.    If you require support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can contact the recruiting team at any time at hr.recruitinggd@axa.ch.   Learn more     About AXA At AXA, we believe that every person has the potential to actively shape the future. Our goal is to create a dynamic, supportive and progressive working environment that inspires, encourages and promotes you. With a culture characterized by collaboration at eye level, trust and diversity. With our modern working conditions, we want to take the needs of our employees into account and give you the space to unfold your strengths, take responsibility and engage yourself in the team for new ideas. In this way, you can develop personally and shape the world of tomorrow with us - by protecting what is truly important.    You want to learn even more about AXA as an employer and dive deeper into our working world? Then you are in the right place on our career page!     Video     We look forward to your application!    For administrative as well as data protection reasons we