Customer Advisor, dipl. Nursing Specialist HF, 80-100%

Dovida is a leading company in the care and support of senior citizens at home. Our caregivers are employed daily with elderly people and support them very individually in coping with everyday life and relieve caring relatives, also at night and on weekends. In Switzerland, we have been present since 2007 and employ around 2’000 employees. Customer Advisor, dipl. Nursing Specialist HF (m/w/d), 80-100% To strengthen our team in Attiswil, we are looking for an committed and cordial Customer Advisor, dipl. Nursing Specialist HF (m/w/d), 80-100%, Region Attiswil for office hours Mo-Fr Your main tasks: You visit our customers at home and record their individual care and nursing needs with a professional eye and a lot of empathy. You take responsibility for the entire nursing process - from the entry situation to the exit - and ensure high-quality, needs-based care You are familiar with the process of needs assessment for health insurance companies and process all necessary documents efficiently and correctly You work closely with doctors, hospitals, Spitex organizations, health insurance companies and other external partners and ensure a smooth flow of information You lead and support our caregivers in the nursing context and are their professional contact person. You control the recorded hours and ensure correct and transparent documentation. Your profile: A degree as a Dipl. Nursing Specialist HF A committed, team-oriented personality who takes responsibility and acts reliably. High social competence as well as pronounced organizational and stress capacity. Heartfelt joy in dealing with elderly people and their relatives - an appreciative attitude is a matter of course for you People, their self-determination and well-being are at the center of your attention, and you want to actively bring this attitude into care and support Secure handling of common IT applications and openness to digital work processes An advantage: experience with the interRAI CH Switzerland assessment instrument A valid driver's license completes your profile Very good German language skills What we offer: A meaningful task with the opportunity to participate in shaping Regulated working hours from Monday to Friday, no night or weekend shifts Possibility of home office (after training and agreement) Company car, free parking Highly motivated team that works hand in hand and is active every day with joy and enthusiasm for the quality of life of our customers and the satisfaction of our caregivers We look forward to your complete application documents with salary expectations and your availability. Do you have any questions? Contact us by email (<>), or visit our website Dovida - person-centered home senior care for more information. jpid37e199djm jit0624jm jiy26jm