Customer Service Center Officer

• 25 June 2026 • 100% • Indefinite duration • Gewerbestrasse 16, 3065 Bolligen • Log in to see jobup.ch's salary estimate The Office World Group is a leading provider of office materials and technology in Switzerland. With our six specialized brands, we offer an extremely wide range of products and numerous services around the office, as well as customer-specific solutions for different trade levels. We serve corporate and private customers and operate 19 of our own branches throughout Switzerland, various online shops, and several office and warehouse locations in German-speaking Switzerland. We employ around 550 people and, as a Swiss company, belong to the Austrian MTH Retail Group. Due to a new appointment to this position, we are looking for you as: Your tasks • Receiving written and telephone customer orders in at least 2 national languages • Entering orders into the ERP system • Telephone and written customer consultation for special requests • Contacting suppliers for ordering non-listed items • Organizing pickup and transport orders • Various tasks as well as recording and modifying customer addresses and maintaining data in the CRM • Subsequent charging of services and non-listed items • Recording and processing complaints Your profile • Commercial basic training • Initial experience in customer service or similar • German as mother tongue, French or Italian mandatory very good Length of service and event gifts, meal allowance, free drinks, career opportunities, employee discount / vouchers, further education, mobile work Interested? Do you want to bring in your entrepreneurial skills and sustainably expand the growth of an innovative company? Alessandra, HR Business Partner, is available for questions at 058 122 69 57 and looks forward to getting to know you! For this position, no files from personnel service providers are considered.