Customer Service Employee 100%

• 21 juillet 2026 • 100% • Durée indéterminée • German (Intermediate) • 6210 Sursee • Log in to see the jobup.ch salary estimation ## Die hostettler moto ag is part of the hostettler group - a family business with over 100 years of history and a true passion for mobility. With eight branches in German- and French-speaking Switzerland, strong brands such as Ducati, Kawasaki, KTM, Vespa and Yamaha, as well as state-of-the-art workshops and its own fashion and accessory stores, we offer everything that makes motorcycle fans' hearts beat faster. More than 150 employees live this passion daily - with the clear goal of not only satisfying our customers but inspiring them.   You love motorcycles, feel gasoline in your blood and are looking for more than just a job? Then step on the gas and join us! For our team in Sursee, we are looking for a motivated personality in customer service who values direct customer contact and wants to contribute their enthusiasm for technology daily. With us, you will work with high-quality machines, in a modern working environment and together with a dedicated team that shares the same passion. Your tasks ## • You accept repair and service orders and coordinate their forwarding to the workshop • You advise our customers and dealers competently - by telephone, by e-mail or personally on site • You monitor ongoing service and repair orders and ensure a smooth process • You create transparent and traceable cost estimates and ensure billing • You solve smaller technical concerns or problems directly with our customers • You plan and coordinate the workshop orders in close cooperation with the workshop team • You look after the replacement vehicles and vehicle rental • You assist if necessary in the showroom, as well as in the management of the spare parts warehouse Your profile ## • You have completed basic training as a Motorradmechaniker EFZ, Automobilmechatroniker EFZ or a comparable training • You bring several years of professional experience in a similar function • You have good German skills • You convince with a customer-oriented and professional manner when dealing with customers • You maintain an overview even in hectic situations and work in a solution-oriented manner • Your way of working is independent, reliable and expeditious • You possess a valid driver's license in categories A and B What we offer ## • An innovative company in a future-oriented market environment and perceptible team spirit • Attractive workplace with free parking options • Promotion of your own further development including support for internal as well as external further training • Above-average paid absence days as well as 16 weeks of maternity leave and 3 weeks of paternity leave • Flextime model, 5 weeks of vacation (from 50 years and/or management function: 6 weeks) and continuously paid public holidays, as well as the possibility of buying vacation • Attractive employee conditions on all products of the hostettler group • Various discounts with partners (insurances, fleet discounts, courses, admission tickets, etc). • Versatile events and activities, such as our legendary hoschi-days ## Are you interested? Then we look forward to your online application! #hostettler   Application dossiers from recruitment agencies will not be considered. Your contact person: