Junior Application Specialist ServiceNow 50%

Your main tasks • Ensuring the operation and availability of ServiceNow according to the Service Level • Continuous further development and optimization of the existing ServiceNow solutions • Regular coordination with the platform and process owners as well as managers to develop suitable solutions for different needs and goals • Operational control, coordination, and communication with the external implementation partner and external service providers • Support for the service owners and catalog editors according to technical possibilities • Planning, checking, testing, and implementing release upgrades in ServiceNow • Implementation of various strategically important projects, with the User Experience always in focus Your profile • You have at least 2 years of experience in IT application operations and want to specialize in the area of ServiceNow • You see your strengths and development goals in being able to optimize IT processes using workflows • You are able to develop solutions holistically, are very quick to learn, and recognize connections quickly • You enjoy communicating with customers and have a confident manner • You plan your tasks sensibly, prioritize them consistently, and thereby ensure the guaranteed services • You are a team player, like to take on responsibility, and are characterized by a strong customer orientation • Very good German and English skills in spoken and written form Our offer We offer you a varied and interesting task in a small, dedicated team with flat hierarchies. In addition to operational tasks, you will have the opportunity with us to implement your own projects from A to Z and thereby specifically optimize the daily professional lives of our employees. In addition to experience in practical application operations, you will receive training for the ServiceNow certificates CSA and CIS with us. Workflow-specific further training such as JavaScript and interface management will follow afterwards. Benefit from a modern work infrastructure, attractive employment conditions, and a wide range of training and further education opportunities. A good work-life balance is important to us. Therefore, we offer you flexible working hours as well as the possibility to work from home. Further information and application Please send your application by e-mail to Michael Welte, Responsible IT Service Management. He will also be happy to assist you with any questions. Mail: michael.welte@usz.ch We look forward to your application Daniel Buschor Recruiting Xing Profile Linkedin Profile No dossiers from personnel agencies can be considered for this position. Thank you for your understanding.