Customer Service (m/f/d), 80-100 % with Italian skills

At Fresenius Medical Care, we have set ourselves the goal of improving the lives of patients with chronic kidney disease through innovative, high-quality products and treatments. Our vision -- "Creating a future worth living. For patients. Worldwide. Every day." -- guides everything we do. With over employees in dialysis centers and 39 production sites worldwide, we offer direct patient care through our Care Delivery network, develop and deliver medical products, therapies and digital solutions via Care Enablement and accelerate change through our FME Reignite strategy. Our values drive us: · We care for our patients, for each other and for our communities. · We connect teams and borders to achieve excellence together. · And we are committed to doing things right, growing purposefully and leading kidney care with innovation and compassion. ? Customer Service (m/f/d), 80 -- 100 % de/it/fr As a new member of Customer Service, you will, together with the team, focus on the satisfaction and the best possible service for our customers and patients. We offer you a challenge in which you can grow both professionally and personally. You can look forward to these tasks: * Timely order processing (internal and external) up to delivery/shipping and invoicing * Processing of credit notes and debit notes * Answering customer inquiries * Carrying out controls for order processing in cooperation with various specialist departments * Complaint processing * Returns processing * Flat-rate billing * Various administrative tasks, including data maintenance (SAP), statistics and processing of internal and external forms These skills distinguish you: * Very good German skills, Italian/English fluent, French skills desirable * Good SAP user knowledge and practical experience in Customer Service is an advantage * A strong service orientation with a focus on our internal and external customers * Communication and persuasion skills, decision-making ability, teamwork, reliability * A meticulous way of working as well as a quick grasp * A completed commercial training Our offer for you: * An area of responsibility that requires independence and responsibility from you * A long-term perspective with responsible tasks * Comprehensive induction and the opportunity to develop personally and professionally * A motivated, cross-departmental team in a corporate environment * A new, modern working environment, designed according to New Work aspects * A corporate culture in which appreciation and team spirit are highly valued * Attractive employment conditions (at least 5 weeks vacation, above-average BVG solution, training & further education as well as other benefits) Have we piqued your interest? If you are enthusiastic about a responsible and varied area of responsibility, then we look forward to your meaningful application via this link: [Customer Service Representative](< >) Ms. Sabrina Ercolani, Head of HR Alpine will be happy to provide you with further information at Tel. . Fresenius Medical Care (Schweiz) AG, Aawasserstrasse 2, 6370 Oberdorf NW j4id10037873a j4it0938a j4iy26a