Internal Project Manager - ISO 9001 Referent

Internal Project Manager - ISO 9001 Referent Reporting to General Management, the Project Manager is the group's ISO 9001 referent. They are the internal person who facilitates and accompanies the deployment of the Quality Management System according to the ISO 9001 standard across all Group agencies. Your mission: Scoping and management of the approach: Ensure the role of the group's sole ISO 9001 referent: internal entry point and quality relay for all agencies and for all headquarters departments. Capitalize on the already certified agency: analyze its existing documentation and processes to make them the foundation and reference model for the group QMS. Perform a Fit/Gap for the agencies: evaluate, agency by agency, the gap between current practices and the QMS framework (documentation from the certified agency) as well as the requirements of the ISO 9001 standard, and derive the upgrade plans. Define the certification roadmap, the retro-planning, the budget, and the necessary resources, and have them validated by Management. Be the internal relay point for the quality correspondents of each agency and each department for the QMS deployment. Coordinate internally the external ISO consultants supporting the deployment: organize their interventions, monitor deliverables and the budget, and capitalize on their expertise within the group. Construction of the Quality Management System: Map the key processes of the real estate business. Take over, harmonize, and generalize the existing quality documentation (from the certified agency): quality policy, quality manual, procedures, operating methods, forms, and records, by adapting them to the specificities of each entity. Deploy the approach based on risks and opportunities and the continuous improvement logic. Redefine quality indicators and management dashboards. Deployment, audit, and certification: Deploy the QMS homogeneously across the agencies, taking into account their local specificities. Coordinate the deployment of training and employee awareness regarding the standard's requirements and new practices, in connection with the consultants. Plan and conduct internal audits, follow up on non-conformities, and manage corrective and preventive actions. Maintenance and continuous improvement: Organize management reviews with the ISO consultants and ensure the follow-up of action plans. Handle customer complaints and exploit feedback to improve processes. Assist in the preparation of surveillance and renewal audits to sustain the certification. Your profile: Higher education in quality management, engineering, project management, digital transformation, or equivalent. Proven experience (5 years or more) in managing cross-functional projects, ideally including an ISO 9001 certification process. Knowledge of the real estate sector is an appreciated asset. Rigor, sense of organization, and method. Leadership, ability to unite, and to drive change within multi-site teams. Excellent interpersonal skills, pedagogy, and listening skills. Autonomy, ability to propose solutions, and results orientation. Curiosity, openness to innovation, and adaptability. Activity rate: 100% Are you interested in this position? We invite you to send us your complete file in PDF. Only complete applications with CV, cover letter, work certificates, and diplomas will be considered. No information will be given by telephone. jpide547472jm jpit0833jm jpiy26jm