Product Manager

Company Description Nexthink is the leader in employee digital experience management software. The company offers IT managers unprecedented visibility, allowing them to see, diagnose, and resolve at scale the issues affecting employees, regardless of their location, the application, or the network used, even before employees notice the problem. As the first solution allowing IT to move from reactive problem resolution to proactive optimization, Nexthink enables its more than 1,500 customers to offer better digital experiences to more than 25 million employees. Having its dual headquarters in Lausanne, Switzerland, and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description Workspace is one of Nexthink's most strategic products, offering AI capabilities to help IT organizations manage how employees interact with their digital environment. We are looking for an experienced Product Manager to join the Workspace team and take charge, end-to-end, of the daily delivery of the product — by collaborating closely with engineering, design, and cross-functional teams to keep up with the team's ambitious roadmap. In this role, you will drive the execution of the roadmap for our AI-native product: Workspace. You will contribute to product discovery, feature delivery, and cross-functional coordination, ensuring that engineering is not blocked and remains focused on high-value tasks. You will operate with a high degree of autonomy, making informed product decisions while remaining aligned with the overall Workspace strategy. This is an excellent opportunity for a Product Manager wishing to have a concrete impact on a product used by millions of employees worldwide, and who thrives in a collaborative and fast-paced environment. Your missions: • Ensure end-to-end product delivery for certain parts of the Workspace product: from problem definition and discovery to production and iteration. • Conduct continuous research and discovery with customers to clearly understand the needs of employees and IT teams, translating these insights into clear and prioritized product opportunities. • Document feature requirements, so that engineering always clearly knows what to build and why. • Facilitate agile ceremonies with your engineering/design trio: sprint planning, standups, backlog refinement, retrospectives, and demos. • Collaborate cross-functionally with Design, Product Marketing, Sales, and Customer Success to coordinate launches and ensure alignment within the organization. • Define success metrics for features and track results after their production release, using data to drive continuous improvement. • Build strong relationships with customers and internal stakeholders, carrying the voice of the customer within the team. • Stay informed about trends in AI, employee digital experience, and enterprise SaaS to guide product decisions. Qualifications • 3 to 5 years of experience as a Product Manager in a B2B SaaS company, working closely with engineering teams in an agile environment. • Familiarity with AI-based product features or experience in this field. • Proven ability to drive end-to-end product delivery, from discovery and prioritization to production, with minimal supervision. • Strong product discovery skills: experience in conducting customer interviews, synthesizing qualitative and quantitative data, and translating findings into product decisions. • Excellent collaboration skills: you quickly establish a relationship of trust with engineers, designers, and stakeholders from different functions. • Excellent written and oral communication: comfortable writing clear user stories, presenting to management, and facilitating cross-functional discussions. • Initiative: you are proactive, organized, and take ownership of results without waiting for instructions. • Professional English, both spoken and written. Additional assets: • Experience with products related to employee digital experience, IT operations, or enterprise workplace technology. • UX experience or experience working within a product trio (PM, designer, engineer). • Knowledge of agile methodologies and product discovery (e.g., continuous discovery, JTBD).