Customer Advisor Customer Value Center 60-100% at Swiss Bankers

• 24 July 2026 • 60 - 100% • Indefinite duration • Grosshöchstetten ## Swiss Bankers is an international financial services provider with sites in the cantons of Bern and Zurich as well as in Liechtenstein, in Vaduz. Since January 2025, the bank has belonged to Hypothekarbank Lenzburg AG. Swiss Bankers is a leader in the development, distribution, and processing of innovative asset-based payment products and offers solutions for secure cashless payments worldwide. With Hypothekarbank Lenzburg, Swiss Bankers aims to expand its offering in the fields of payment and financing as well as in the embedded finance sector in the coming years. Swiss Bankers was a pioneer in Switzerland and enables mobile payments with Apple Pay, Samsung Pay, Google Pay and with wearables such as Garmin, Swatch and Fitbit. Furthermore, Swiss Bankers is the first provider in Switzerland to offer a card-based and account-independent peer-to-peer money transfer service from Switzerland to many countries via an application. The company was founded in 1975 and became famous through traveler's cheques. Today, all Swiss Bankers cards are very popular and can be obtained depending on the product directly at www.swissbankers.ch or from more than 200 distribution partners. To support our team at the Grosshöchstetten site, we are looking for a communicative person starting immediately. Your tasks ## • You are the voice of our customers - by telephone or in writing, in German and English as well as in another language (French or Italian, depending on linguistic skills) • You assist our customers in using the Swiss Bankers application - and ensure that the bank remains simple • You process internal and external requests directly in our systems and ensure that everything works without a hitch • You coordinate with the 2nd Level or the backoffice by creating support requests when cases become more complex What you bring ## • Completed basic training as well as experience in customer contact or the service sector • Very good knowledge of German and English, both spoken and written, as well as knowledge in French and/or Italian • Proficiency in digital applications • You remain calm and structured even when multiple requests arrive simultaneously • You work reliably, precisely and take responsibility for your files • You get involved constructively in the team Our offer ## • Varied activity in an established company • Modern work tools and clearly defined processes • Careful integration and professional daily support • Planable working hours and a rewarding work environment • Possibility of teleworking • Collegial team with an open and respectful approach • Position in Grosshöchstetten with on-site parking possibilities; access by public transport possible   Have we aroused your interest? Then apply online today - we look forward to receiving your complete application file. We only accept direct applications. Your contact ## Erolind Ramadani, customer contact center team leader, tel. +41 62 885 14 17 Mark Mirdita, HR partner, tel. +41 62 885 13 60