Dispatching Clerk 70% - 100%

We simplify our customers' world through innovative and technological solutions. The CHROMOS Group AG is an owner-managed group of companies that develops innovative solutions in the fields of IMAGING, AUTOMATION and LIFE SCIENCE with around 170 employees. Our technologies are used, among others, in the graphic industry, packaging, food & beverages, photo & film, pharma, as well as in research and education. With locations in Switzerland, Germany, Austria and Sweden, we represent over 90 leading brands and shape the world of tomorrow with our customers. To strengthen our Dispatching team in Customer Support, we are looking for an engaged and organizationally strong personality as a Dispatching Clerk 70% - 100% at the Dielsdorf location, starting immediately or by arrangement. Your tasks As a central hub between customers, sales and service, you ensure a smooth flow of information and coordinate service technician assignments throughout Switzerland You support our customers by telephone and in writing in German, French and English You plan and coordinate technician assignments, maintenance orders and customer inquiries efficiently and proactively. In doing so, you have the opportunity to actively help shape and continuously optimize existing processes You take on versatile administrative tasks such as clarifications, the creation of offers, invoicing, contract management and the preparation of evaluations. In addition, you are responsible for the international purchase of spare parts as well as their inventory management Last but not least, you support the team management and our technician teams, thereby contributing to a smooth workflow in daily business What you bring with you You have completed basic commercial training and are interested in technical products and connections Experience in Customer Service, in dispatching or in a comparable function Very good language skills in German, French and English, Italian is an advantage Confident handling of MS Office 365 as well as ideally experience with the ERP solution Navision You enjoy telephone contact with customers as well as administrative tasks. In doing so, you convince with a high customer and service orientation. You are characterized by organizational talent, independence and an exact way of working. Even in hectic situations, you maintain an overview and convince as a resilient, responsible team player With your cheerful, sociable and uncomplicated personality, you fit perfectly into our young and motivated team What you can look forward to A lot of creative freedom in an established family business Flat structures and a collegial, interdisciplinary team More than five weeks of vacation, attractive pension schemes and benefits Individual training opportunities and development perspectives Team events, shared lunches, company events and much more Ready for the next step? Do you feel addressed? Then we should get to know each other. We look forward to receiving your application documents, which you submit via our applicant form. jpid944aa18jm jit0729jm jiy26jm