Secretary at the Patient Therapeutic Education Unit - 100%

Offer criteria

• Professions :
• Reception agent and medical secretary (M/F)
• Min experience :
• 3 to 5 years
• Diplomas :
• CFC / AFP
• Locations :
• Genève
• Conditions :
• Permanent
• Salary not specified
• Full Time

Offer criteria

• Professions :
• Reception agent and medical secretary (M/F)
• Min experience :
• 3 to 5 years
• Diplomas :
• CFC / AFP
• Locations :
• Genève
• Conditions :
• Permanent
• Salary not specified
• Full Time

The company : HUG ##

With more than 13'000 employees representing 160 professions, the Hôpitaux Universitaires de Genève are a reference institution at national and international levels. To learn more about our institution, take a few minutes to consult our 2024 retrospective by clicking here.

The Primary Care Medicine Service, attached to the Department of Community and Primary Care Medicine, ensures the outpatient care of adult patients relevant to primary care medicine. This service also offers outpatient emergency medicine services to the population. As part of the HUG's missions of general interest, it offers access to care to populations disadvantaged by their age, social, economic, or legal status (asylum seekers, those facing non-admissibility, undocumented persons, prisoners), or their lifestyle; if necessary, the Primary Care Medicine Service also ensures the continuity of their care.

The Patient Therapeutic Education Unit (UETP) takes care of people living with obesity or diabetes. As a HUG reference center, the unit:

proposes individualized weight loss programs of variable duration, integrating the different treatments available against obesity;
prescribes and supervises anti-obesity drug treatments and ensures long-term follow-up of people in situations of obesity;
delivers adapted and personalized therapeutic education to diabetic people, through specific and personalized programs.

Thanks to its partnerships with various international institutions and organizations, it promotes an interdisciplinary approach to obesity and diabetes, while promoting the expertise of the HUG and engaging it in actions of international scope.

More info on HUG

Job description ##

As part of the reception and medical secretarial activities of the UETP, you ensure the physical and telephone reception of female and male patients, as well as the management of information requests, mail, and electronic messaging. You manage medical agendas and the scheduling of consultations, outpatient days, and the different therapeutic programs in the dedicated tools. You ensure the follow-up of summons, the maintenance of up-to-date schedules, and the information of patients during organizational changes.

In collaboration with a coordinating nurse from the team, you manage the flow of female and male patients in the unit.

You also participate in the administrative management of patient files, notably through the updating of their contact details and insurance coverage, the processing and scanning of medical documents, as well as the integration of information into the electronic patient file. You ensure the sending of various correspondence to patients, treating physicians, pharmacies, and other care partners.

Finally, you contribute to the smooth running of the unit by ensuring certain administrative support tasks.

Profile description ##

You hold a CFC as a commercial employee, a medical secretary diploma, or a title deemed equivalent.

Autonomous, you have successful experience in a versatile secretariat.

You have a perfect command of medical terminology and a proven ability to manage several agendas.

Comfortable with IT, you have an ECDL Advanced level for Word or are willing to undergo the training.

Equipped with an excellent sense of organization and effective management of priorities, rigorous, you demonstrate reliability, discretion, and are comfortable with reception and contact with people from diverse backgrounds. You also possess very good communication skills mainly by telephone and also have a high resistance to stress.

Finally, you are a flexible person motivated to work within a multidisciplinary team.