Customer Advisor (D/F or D/I) 80-100% (a)

A warm welcome to the «Home of Customer Experience – where outstanding customer experiences are created every day thanks to our employees». DialogWorld AG with locations in St. Gallen, Dübendorf, Muttenz and Lauterach (AT) is an owner-managed company and is one of the leading providers of customer service services in Switzerland. With over 440 employees, we provide innovative and customer-oriented services in customer service and sales and work for the industry leaders in mail order, fashion & food up to tech companies, banks & insurance. For our customer service at the Muttenz location, we are looking for customer advisors with the following qualifications: YOUR ACTIVITIES You are the contact person for our customers across all channels You support them on the telephone and conduct advisory conversations, take orders or answer complaints (solution-oriented) You handle correspondence or email processing in different languages YOUR PROFILE You speak CH-German and French or Italian (mandatory) You are resilient, open and communicative You have good basic PC skills You work with commitment, are flexible and customer-oriented You are motivated to familiarize yourself with a new field YOUR ADVANTAGES Working TOGETHER is a priority for us – and we are characterized by our motto #WeDoCareAbout: Market-based salary Unique and smart onboarding program Personal responsibility and flat hierarchies: You work independently and at eye level in a dynamic environment BECOME PART OF DIALOGWORLD AG With us, you can develop, help shape and realize yourself! Do you want to help shape the success story of DialogWorld AG in a dynamic working environment and an experienced team? Are you the one we are looking for? Then feel free to apply now! We look forward to your application and will get back to you as soon as possible.