Key Account Specialist 100%

In order to strengthen our team in Genève, we are looking for, for the Swiss subsidiary of a world leader in the field of valuables transport and security logistics, a committed, customer-oriented personality with excellent communication skills. In this varied role, you will be responsible for the management and development of our main clients and will actively contribute to the sustainable growth of our company

Key Account Specialist (m/f/d) 100 %

Your responsibilities

• Strategic management and development of a defined portfolio of key clients
• Development, maintenance, and strengthening of lasting customer relationships at different decision-making levels
• Identification of customer needs as well as sales and growth opportunities
• Development and implementation of customer and account plans
• Conducting price, contractual, and renewal negotiations within the defined competencies
• Preparation of offers and commercial proposals adapted to customer needs
• Carrying out regular customer reviews and analysis of key performance indicators
• Professional follow-up of customer requests and agreed measures
• Close collaboration with the Operations, Customer Service, Finance departments and other internal services
• Management and documentation of all customer activities in the CRM system

Your profile

• Several years of experience in Key Account Management, sales, or a similar customer-oriented role
• Experience in the luxury universe, high-value goods, or valuables transport is an asset
• Good operational knowledge of the sector and understanding of security, logistics, or associated service processes
• Experience in managing strategic clients and complex customer relationships
• Excellent negotiation and communication skills
• Entrepreneurial spirit and good understanding of customer needs as well as commercial opportunities
• Autonomous, structured, and solution-oriented way of working
• Ease in collaborating with multiple internal and external interlocutors
• Excellent command of French and English, both spoken and written; any other language is an asset
• Commercial training and/or higher education in business management; a university degree is an advantage
• Irreproachable criminal record and extract from the debt collection register

We offer you

• A stimulating and varied role with great autonomy
• A direct influence on the development of relationships with our strategic clients and on the success of the company
• An international environment with rapid decision-making processes
• A dynamic team and a friendly corporate culture based on using 'tu'
• Modern working conditions with the possibility of hybrid teleworking
• Ergonomic workstations and modern work tools
• Excellent social benefits: pension fund financed at 65% by the employer, 100% coverage of non-professional accident insurance (AANP) premiums and sickness loss of earnings insurance (APG)
• 13th month salary
• Recording of working time via mobile application or web portal
• Support for language courses and continuing education

Additional benefits

• Minimum 25 days of vacation
• Contribution to parking costs or monthly public transport subscription
• Reka checks
• Fully equipped break area with kitchen
• Coffee, tea, and water available free of charge
• Fresh fruit provided twice a week for employees

For this position, an annual salary between CHF 105'000 and CHF 110'000 is planned, depending on experience and qualifications.

Do you recognize yourself in this profile? We look forward to receiving your complete application file.

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