CS Diagnostic Watchmaker

• 27 July 2026 • 100% • Indefinite duration • Rue de l'Ancienne Gare 1, 1348 Le Brassus, VD, Switzerland • Log in to see the jobup.ch salary estimate Company Description The present and the future of Audemars Piguet are built thanks to the contribution of all our talents. Inspired by the richness of our past, we are enthusiastic about what we will create in the future. Together, we are resolutely future-oriented and in continuous pursuit of excellence in all our professions. If our mission inspires you, come pursue your journey within our family so that we continue to create the extraordinary. Let's write the next chapter of your career together! Job Description Within the Customer Service department, we are looking for a CS Diagnostic Watchmaker to strengthen an expert team and support its transformation. This position is intended for an experienced watchmaker, capable of combining technical excellence, diagnostic quality, and openness to the customer experience. Reporting to the Customer Service Admin Manager, you will evolve within a team of estimators and collaborate closely with the technical and Customer Service teams. In a context of reorganization and increased workload, this recruitment aims to strengthen watchmaking expertise and global performance (quality, deadlines, costs). The objective is to combine technical excellence, diagnostic quality, and contribution to the customer experience, while breathing new dynamics into a historically very experienced team. Your main responsibilities will be: • Analyze received watches and perform complete technical diagnostics • Establish, confirm, and adjust diagnostics for quotes according to the needs for operations and components • Guarantee reliable, consistent diagnostics aligned with AP standards • Communicate diagnostics clearly and contribute to the customer experience during visits to the manufacture • Be a source of proposals in continuous improvement projects (processes, data, Lean, 5S, component management) • Use IT tools effectively to search for components, plans, and technical data Qualifications • Watchmaking training (CFC or equivalent) • Confirmed experience (5 years) in watchmaking (Customer Service, production, or diagnostics) • Excellent mastery of quartz, automatic, and manual movements • Mastery of complications (at a minimum annual calendar, power reserve, flyback chronograph) • Ability to intervene as a watchmaker in addition to the role of estimator • High proficiency with IT tools and multi-system environments • Excellent analytical skills, rigor, and clarity of communication • Energy, openness, constructive critical thinking, and a desire to evolve practices Additional Information What we offer: • Coverage of health insurance (basic and supplementary) • 5 annual weeks of vacation and 2 additional weeks between Christmas and New Year thanks to the daily accumulation of additional minutes • A contribution to your sporting or cultural activities • The possibility, depending on the function, to work remotely • A company restaurant • An advantageous LPP Do you wish to express your expertise within Audemars Piguet? Do not hesitate and apply online! We look forward to discussing the opportunities that could correspond to your next professional adventure. The masculine applies to the feminine. #LI-JV1