Customer Service Clerk 80–100%

Your tasks

• Telephone and written support of customers in German as well as French and/or Italian
• Processing of customer inquiries
• Recording and maintenance of customer and order data
• Coordination with internal specialist departments to ensure efficient processing
• Administrative support for customer service
• Active participation in the optimization of processes and service quality

Your profile

• Completed commercial or equivalent training
• Professional experience in customer service or a comparable function is an advantage
• Very good German skills (level C2) as well as very good French and/or Italian skills (at least level C1)
• Confident handling of common MS Office applications
• Independent and reliable way of working
• Enjoyment in dealing with people