Employee* Tourist Office 80%

Employee* Tourist Office 80% Leukerbad is the largest thermal bath and wellness destination in the Alps and delights guests from home and abroad with unique natural experiences and a diverse range of leisure activities. So that our guests feel welcome, we are looking for a committed employee* in the tourist office to strengthen our team. You love contact with people, keep a clear head even in lively moments, and want to actively contribute to further developing our service? Then we offer you a varied task with responsibility and scope for design. Your profile You enjoy dealing with people and convince with your service-oriented and open personality. You have already gained experience in tourism or in a service-oriented environment with various cash systems. The dynamics in tourism with high and intermediate seasons allow for flexible annual working hours and regular weekend deployments (high season 90-100%, in intermediate seasons correspondingly reduced). You work independently, responsibly, and keep a clear head even in hectic situations. You react flexibly to new challenges, think in a solution-oriented way, are resilient, and actively shape innovations and digitization. You appreciate a strong sense of community, support your team, and contribute to a positive, appreciative team culture. You need your very good German and French language skills daily, and further language skills in E, I are an advantage. Your tasks You are the first point of contact in the tourism office for our guests (day tourists, locals, second-home owners, service partners, etc.) and ensure a warm and professional service. You advise personally, by phone, and digitally on offers, events, and leisure opportunities in the destination. You process inquiries, reservations, bookings, and take on a wide range of administrative and coordinating tasks. You sell tourist offers, tickets (mountain railways, thermal baths, events, public transport, etc.) and souvenirs. You advise on and sell defined services from an SBB and post office counter. You bring in ideas and actively help shape the further development of our services as well as digital solutions and processes. What we offer Annual cards: Free My Pass for free use of Torrent and Gemmi railways and Leukerbad, discounted Magic Pass For everyone, there is an additional week of vacation Discounted catering in our 3 restaurants Various employee and team events Discounts in over 150 well-known stores and online shops Attractive pension solutions and good social benefits