Supporter IT / Systemtechniker

Zürich, Schweiz | 80-100% This is what you can contribute <br /> • Provision and maintenance of operating systems in the field of research and laboratory informatics • Implementation of operational processes and procedures within the framework of operations and monitoring of workplaces and servers (ITIL support levels 1 and 2) • Error correction and user support for the workplace and server system until complete resolution • Commissioning of services from the Federal Office for Informatics and Telecommunications (BIT) <br /> What makes you unique <br /> • Degree in computer science or an equivalent recognized education. ITIL training is an advantage. • At least 5 years of professional experience in the field of IT infrastructure as well as in-depth knowledge in the field of cloud. • Ability to solve problems, team skills, work in a location-independent environment • Communicative personality, good networking skills and customer orientation • Knowledge of two official languages and very good English skills in word and writing <br /> In brief In this exciting position, you contribute to the achievement of the goals of the IT department. As an IT support staff member, you play an important role in providing and maintaining operating systems. You are also the contact person for error correction and problem solving for users. What we offer <br /> • Working for Switzerland We are committed to the success model Switzerland and work for the benefit of the population. • Lived diversity Thanks to equal opportunities, we unfold our competencies and bring different perspectives into play. • Healthy at work We support and advise our employees in the area of physical and mental health. All benefits (https://www.stelle.admin.ch/stelle/de/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html) <br /> Good food, healthy environment Agroscope is the federal government's competence center for research in agriculture and food economy. The researchers carry out their activities at various locations in Switzerland. The headquarters is Bern-Liebefeld (from 2026: Posieux FR). Agroscope is located at the Federal Department of Economic Affairs, Education and Research WBF. Additional information The IT department procures, implements and operates efficient, forward-looking IT solutions that meet Agroscope's research and management needs. It provides its services to 1200 employees and maintains research informatics infrastructures at ten locations throughout Switzerland. Questions about the position Thierry Freiburghaus Head of "IT-Support" group +41 58 48 56223