Internal Sales Representative 80%

Internal Sales Representative 80% (m/f/d) With our brands BICO and happy, we pursue the mission of creating well-being and health for everyday life through the best sleep. We constantly research, develop, and produce new solutions for perfected sleep concepts. In our manufacturing plant in Schänis, we rely on traditional craftsmanship and modern technologies to manufacture first-class mattresses and beds that meet the highest demands. Your tasks Recording of customer orders and processing of inquiries via various channels Processing of E-Commerce orders as well as customer care in the D2C area Ensuring a high service level as well as solution-oriented communication Maintenance and care of Key Accounts in close cooperation with the field service Coordination and processing of returns Maintenance of conditions and master data Close cooperation with internal departments such as production, purchasing, field service, and customer service Co-design and optimization of processes to increase efficiency in internal sales Your profile Several years of professional experience in internal sales, customer service, or a comparable position Very good language skills in German and ösisch (English & Italian an advantage) Proficient in handling ERP systems as well as common MS-Office applications Pronounced customer and service orientation as well as strong communication skills Team player with an independent, structured way of working and high self-motivation Our offer A versatile and demanding position in an international environment at the production site Schänis The opportunity to work independently and contribute your ideas Varied activities thanks to indirect and direct sales channels as well as the entire value chain in our company All relevant functions at the location for quick coordination and decisions Open and personal working atmosphere with a respectful "Du-culture" Good accessibility with public transport (Schänis/Bilten) and car (40 minutes from Zürich, directly at the highway exit) Free parking spaces & E-charging stations A working environment that is known for excellent products and the leading brands BICO and happy Become part of our mission "für ä tüüfä gsundä Schlaaf"! Jobs and current vacancies | BICO jpid6e3abc1jm jit0729jm jiy26jm