Admissions Officer

Admissions Officer Joy of life is not a question of age, but of quality of life. That's exactly what Viva Luzern offers its 850 residents in the six age centers and in residential services with services in the city of Luzern. Viva Luzern is the leading provider of long-term care in central Switzerland. Admissions Officer Viva Luzern Staffelnhof immediately or by arrangement We offer you comprehensive internal and external training continued pay in the event of accident and illness as well as very good benefits in occupational pension provision industry-standard salaries, low insurance deductions, attractive allowances and discounts on meals at least 5 weeks of vacation, paid breaks and paid changing time over 300 other benefits in your free time and when shopping. Your main tasks are You accompany people when entering, leaving or changing within the age center - and design these transitions with heart, organizational talent and foresight, always with a focus on the needs of the residents and their relatives as well as in close cooperation with care, administration and external partners You advise residents and relatives individually and empathetically as part of case management You organize visits and information discussions with (potential) residents and their relatives You manage the bed management according to economic criteria and ensure a forward-looking and needs-based room allocation You support applications for supplementary benefits, disability compensation and follow-up solutions You maintain contact with institutions such as KESB, AHV, Pro Senectute and other relevant authorities You have completed nursing or medical training with a tertiary degree - ideally supplemented by further training in case management empathy, communication skills and the ability to act clearly and in a solution-oriented manner even in challenging situations good IT user skills and a networked, entrepreneurial way of thinking high flexibility and resilience in a dynamic environment very good German language skills (at least level B2) and a good understanding of the Swiss German language Viva Luzern Staffelnhof Located in a sunny spot in the lively Reussbühl residential quarter, Viva Luzern Staffelnhof is situated. Here, colors play an important role. They symbolize individuality, energy and joy of life. The spacious rooms offer a lot of privacy. Learn more about Viva Luzern Staffelnhof Viva Luzern AG Your contacts for this position For questions about the application process HR Business Partner For questions about the position Fenk Head of Consulting and Customer Service