IT Systems Specialist (m/f) 80 - 100%

Today

9001 St. Gallen

IT Support

• Permanent position

Office

Salary range

70'000 - 90'000 CHF

Potential (2-3 years)

...

01

Future Employer ##

Our customer is a technologically oriented production company and belongs to an internationally positioned group of companies that relies on long-term success. For the IT department, the company is looking for a committed and service-oriented personality who enjoys competently supporting employees with all IT concerns and resolving occurring disruptions quickly and reliably. The position includes first- and second-level support as well as participation in the further development of IT processes and the optimization of the technologies used. Furthermore, the role offers interesting development opportunities: In addition to classic IT support, you can prospectively contribute to infrastructure and IT operations topics and successively take on more responsibility. A modern working environment with short decision-making paths, high personal responsibility and the chance to actively contribute to the continuous improvement of the IT landscape awaits you.

02

Your Task ##

• Analysis and processing of disruptions as well as support requests in 1st level support
• Central management of the ICT Service Desk and competent contact person for all IT concerns
• Close cooperation with internal and external specialist departments within the framework of 2nd and 3rd level support
• Active participation in topics related to infrastructure, network and IT operations
• Support in the continuous optimization and further development of IT services and processes

03

Benefits ##

• Participation in external further training
• Flat hierarchies
• Flexible working hours
• Guaranteed hybrid or home office work
• At least 5 weeks vacation
• Modern workplace
• Responsible activities

04

Your Profile ##

• You have completed training in the field of computer science or a comparable qualification.
• You can demonstrate several years of professional experience in ICT service and support.
• You use very good knowledge of Windows operating systems and Microsoft Office in a targeted manner.
• Ideally, you have already worked in 2nd level support and bring sound practical experience in 1st level support.
• You possess solid basic knowledge in IT security.
• Your strong service orientation as well as very good German and English skills round off your profile.

05

Things to Know ##

• Work in a modern, technology-oriented production company with a long-term perspective in an international environment
• Benefit from targeted further training and development opportunities for your professional and personal advancement.
• Develop yourself beyond the Service Desk into exciting infrastructure and operations topics.
• The place of work is easily accessible, company parking spaces are available