Customer Service & Order Management Clerk (m/f/d) 100%

For our client, we are looking for a

Customer Service & Order Management Clerk (m/f/d) 100%

Your area of responsibility

• Order control: Independent management of the entire B2B order process – from order entry through deadline monitoring to goods dispatch.
• Customer care & master data: Active maintenance of customer relationships as well as seamless administration and verification of contracts and supply agreements.
• Interface function: Close exchange with internal specialist departments and external partners for the fine-tuning of delivery periods and quantity frameworks.
• Logistics & billing: Creation of freight and shipping documents, handling of complaints/returns as well as freight invoicing.

Your profile

• Qualification: Completed commercial basic training (EFZ) with sound practical experience in order processing, administration, or AVOR/disposition.
• Languages: Proficient German (C2) as well as business fluent/good French in spoken and written form; further languages are an advantage.
• Personality: Assertive, resilient team player with a high service orientation and strong organizational talent.
• Working style: Independent, structured approach to thinking and quick comprehension – even in hectic situations.

The offer

• Team spirit: An upbeat, dynamic team in a modern working environment.
• Security: A long-term perspective with a financially healthy and established employer.
• Culture: An open company culture with flat hierarchies, a positive mood, and mutual appreciation.