Clerk Customer Support & Product Coordination 50%

Do you want to take on a varied task in an international company where you can combine organizational talent, communication strength, and technical understanding? For our client, we are looking for a committed personality as Clerk Customer Support & Product Coordination 50%. In this versatile role, you are the central contact person between customers, service locations, and internal specialist departments and make an important contribution to ensuring professional customer support as well as the continuous optimization of products and processes. Clerk Customer Support & Product Coordination 50% # Employment: 50% Location: Rüti ZH Industry: Industry diverse Publication date: 28.07.2026 Your tasks: • Coordination and alignment between international service locations as well as internal specialist departments • Independent processing and monitoring of warranty, service, and complaint cases • Receipt, prioritization, and follow-up of technical customer concerns • Support of product management during product launches as well as the analysis of market and product data • Creation of evaluations, reports, and statistics to support operational decisions • Maintenance and updating of technical documentation as well as accompaniment of product optimizations • Administrative support within the customer support and product management team • Ensuring an efficient flow of information between all involved parties Your profile: • Completed commercial or technical basic training with corresponding further training or interest in the respective other area • Professional experience in customer service, technical internal service, or in a coordinative function • Joy in working with international contact persons • Independent, structured, and solution-oriented way of working • Strong organizational skills as well as a high quality consciousness • Very good German as well as good English skills in spoken and written form • Good MS-Office skills; ERP experience is an advantage • Team-oriented, reliable, and customer-oriented personality What you may expect: • Exciting activity in an international and innovative working environment • Much individual responsibility and varied tasks • Modern infrastructure and attractive employment conditions • Short decision-making paths and an open corporate culture • Collegial team with appreciative cooperation • Individual possibilities for professional and personal development • Good accessibility via public transport as well as car Are you interested? Then contact Sonja Trosic today - Telephone: 055 220 60 99 or via E-Mail trosic@workmanagement.ch. I will be happy to provide you with further details.