Customer Service Clerk

Garaventa Liftech AG is the specialist for platform and home lifts and employs around 65 employees throughout Switzerland. As part of the Canadian Savaria Corporation, we are globally networked and deliver over 100,000 lifts worldwide. Thanks to innovation and know-how, we offer products that improve mobility and accessibility in everyday life. Quality and attention to the needs of our customers are our driving force. Do you also want to improve people's lives and, in the process, support our customers as the first point of contact and ensure high customer satisfaction? Then you are exactly right with us! Apply now as Customer Service Clerk Your tasks Receipt and processing of telephone and written customer inquiries Planning and coordination of appointments in coordination with customers and technicians Monitoring of customer order processing Checking repair invoices Creating service contract offers Maintenance and updating of customer data in our ERP system Your backpack Successfully completed basic training (commercial or technical) Experience in the field of customer service, customer dialogue desirable Good knowledge of German, French and Italian languages, English skills an advantage You possess good communication skills, remain calm even in extraordinary situations and are a service provider with passion Your benefits Promotion of regular internal further training periodic development talks with your supervisor Support for external further training international development opportunities Step-by-step more holidays for employees from 40 years an international working environment with local and international contact persons diverse employee events modern IT and communication tools jpid36d5602jm jit0729jm jiy26jm