CONFERENCE & EVENTS SALES COORDINATOR 100% (w/m/i)

An icon among Swiss hotels: the history of Bürgenstock Resort Lake Lucerne began in 1873 – a history that continues to impress and touch people today. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain in memory.

Three exclusive hotels are available to guests: the Bürgenstock Hotel & Alpine Spa (5 stars Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5 stars Superior), and the Taverne 1879 (3 stars). Each of these houses understands how to create a unique atmosphere. Ten restaurants, bars, and lounges serve as the showcase for culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from all over the world, but also a workplace with an excellent corporate culture.
The resort holds 4th place among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a Great Place to Work of Switzerland 2025. Two awards that fill the entire team with pride.

To reinforce our team, we are looking for a starting in January 2027 or by arrangement:

Conference & Events Sales Coordinator 100% (w/m/i)

Tasks:

• Ensuring that all administrative tasks are completed successfully, correctly, and on time, as well as providing current information as needed
• Ensuring that excellent customer service is provided before, during, and after events
• Advising customers and creating tailor-made offers and event concepts, including tastings, venue recommendations, and site inspections
• Processing customer inquiries, creating offers, and negotiating contracts to optimize business results
• Taking responsibility for an assigned customer portfolio and ensuring long-term customer relationships and follow-up orders
• Working closely with the proactive MICE sales team to increase lead conversion and total revenue

You have completed vocational training as well as experience in upscale and international hotels and have ideally already been able to gain F&B knowledge. We require very good know-how with MS Office and hotel reservation programs, communication and negotiation skills as well as solution-oriented behavior, an independent way of working, and attention to detail. A sense of responsibility and organization, as well as a confident, friendly appearance, pleasure in dealing with people, and very good language skills in German and English distinguish you. If you have already worked with OPERA, this is a big plus. You think and act in a networked manner, are customer-oriented, and recognize priorities on your own.

In addition to a modern workplace, you benefit from numerous attractive employee offers and discounts. The staff house features its own gym, a TV lounge, a billiard room, and a library. Furthermore, you enjoy discounts in our restaurants as well as preferential conditions for you, your family, and friends for overnight stays in our hotels. Further benefits include discounts for tennis, golf, sports equipment, insurance, group courses, and REKA-Checks.

You also support your mobility: travel by public transport is financially supported, and parking spaces are available at attractive conditions.

We invest in your future: With access to the Beekeeper employee app, diverse training offers, internal development opportunities, and first-class career perspectives, we create the framework for your personal and professional development.

You can expect the chance to be part of a world-class resort, to actively contribute to collective success, and to continuously develop yourself in an inspiring environment.

We look forward to receiving your complete application documents including cover letter, employment references, and photo.

Awards:
wiss Location Awards Switzerland's Best Meeting Location
World Spa Awards Switzerland's Best Hotel Spa 2025
LHW Membership Awards Sustainability Leader
Great Place To Work 2025
The New York Times 52 Places to Go in 2018
Travel and Leisure 500 List 2021
Handelszeitung
Best Employer in the Hospitality Sector 2023
Connoisseur Circle Best Gourmet Hotel
MICHELIN Wellness Award Best Wellness Hotel
GALA Spa Awards Best Spa Concept
MICHELIN Keys 3/3 Keys