Customer Service / Road Freight Forwarding

On behalf of my client, a logistics transport company in the Bussigny region, I am actively looking for a Customer Service / Road Freight Forwarding CFC as a commercial employee or equivalent training Swiss or permit C or B Confirmed experience in a transport or logistics company (incoterms) English minimum level B2, German minimum level B1 Dynamic, proactive and solution-oriented person Excellent customer orientation and ease in oral and written communication Ability to manage priorities and unforeseen situations Stress resistance, perseverance and team spirit Commercial sense and ability to find solutions adapted to customers Ensure daily follow-up of the agency's customers (companies and individuals) Organize and coordinate express and charter transports Ensure the operational follow-up of shipments and manage unforeseen events related to transports Analyze and control import and export transport documents Guarantee a quality customer service and ensure customer satisfaction as well as loyalty Collaborate with different partners and logistics service providers Manage priorities and find quick solutions in the face of urgent situations Place of residence: 20 min. max from Lausanne jpid0384441jm jpit0834jm jpiy26jm