A family allowance manager

A family allowance manager (80%-100%) La Chambre vaudoise du commerce et de l'industrie (CVCI) brings together nearly 3’200 companies, representing one third of private employment in the Canton. An association under private law, it draws its resources from member contributions, the sale of services, and various mandates. CVCI is notably active in social funds, legal services, export certification, economic trends, innovation, vocational training, networking, as well as support for companies, from SMEs to multinationals, of which it is the partner. In order to ensure the development and sustainability of services to member companies, CVCI is looking for its social funds: A family allowance manager (80%-100%) Mission of the function To provide the entrusted benefits (regarding family allowances) while respecting the legal framework they imply, in order to satisfy clients Description of tasks Ensure the follow-up of the department's benefits regarding family allowances, in compliance with the applicable legal framework and according to the training received. Compile and manage beneficiary files. Decide on the granting, suspension, or refusal of benefits, as well as the establishment of restitution decisions, based on federal legislation, current directives, and cantonal regimes. Manage litigation from the requisition for full payment or until the processing of the certificate of unpaid debts; Scan and process incoming mail. Prepare family allowance payments (at least once a month). Answer telephone calls as well as at the family allowance fund counter. Inform and advise member companies. Manage member complaints. Process family allowance granting notifications to be transmitted to the central register. Regularly update internal procedures (operating procedures). Perform daily tasks assigned according to the schedule. Carry out necessary computer tests during software updates. Actively participate in the life of the department by proposing organizational improvements, to be discussed in a team during department meetings. Required profile for the position CFC as a commercial employee or training deemed equivalent; 3 years of experience in managing family allowances; Strong interest in social insurance; Ability to work both in a team and independently; Ability to manage several files in parallel and aptitude for multitasking; Proficiency in common office tools; Knowledge of German and Italian, an asset; Comfort with numbers. Start date: 1st September or to be agreed Applications that do not precisely meet the above criteria will not be considered. Your contact: send your complete file and your salary expectations (cover letter, CV, certificates) by 31 August 2026. jpid50d919ejm jpit0833jm jpiy26jm