Service Responsibility and Leadership of Employees

Main tasks

Responsibility

• Competent and friendly care of guests
• Responsibility for the buffet order
• Implementation of sales promotion measures
• Cleaning Kafi, buffet, kitchen
• Expert service & advice to customers in the shop

Personnel leadership in the Kafi

• Personnel development
• Personnel recruitment
• Information
• Promotion measures for a good working atmosphere

Quality assurance

• Ensuring compliance with hygiene regulations

Responsibility

• Competent and friendly care of guests
• Responsibility for the buffet order
• Implementation of sales promotion measures
• Cleaning Kafi, buffet, kitchen
• Expert service & advice to customers
• Taking customer orders
• Goods receipt control
• Baking dough pieces
• Cleaning

Personnel leadership in the Kafi

• Personnel development
• Personnel recruitment
• Information
• Promotion measures for a good working atmosphere

Quality assurance

• Ensuring compliance with hygiene regulations

Consultation
The job holder advises the management in the following matters:

• Personnel development planning
• Ideas for increasing turnover / sales promotion measures

Duty to inform
The job holder informs the management regularly about:

• Personnel situation
• Sales / demand customer satisfaction
• Defective equipment and furniture

Additional tasks

Meetings

• Participation in the monthly management meeting

Personnel interviews

• 1x per year qualification interviews with subordinate employees

Relationship to other positions
Collaboration with Verkaufsleitung Schönbühl, management, chef de cuisine..
The job holder is to organize the cooperation of their area with the other positions of the company so that the flow of information functions smoothly at all times and good cooperation is ensured overall.

Competencies

• Ordering of raw materials and consumables
• Ordering overtime
• Personnel decisions in consultation with management

(New positions, terminations, warnings)

What you bring with you

• Clean, rapid way of working
• Reliable, flexible and resilient
• Leadership skills
• Co-design of the workplace
• Motivation
• Openness to new things
• Loyal towards the business