Guest Service Agent(m/w/d)- Focus Front Office
- Employment type
- Full-time
- Location
- Bern
- Company
- prize Schweiz GmbH, Viktoriastrasse 21, 3013 Bern
- Languages
- German (basic), English (basic)
- First posted
Prize by Radisson is a design hotel without airs and graces. And all that at a budget price. At 18 locations in Germany, Austria, Belgium, Norway and Switzerland, we welcome our guests with a smile on our faces and in our hearts. A casual tone and joy in the job are the most important things to us.
Because honest commitment is a thousand times better than detail-obsessed complaining and paperwork. We support each other where we can and no one hesitates to lend a hand at the reception or while washing up.
It wouldn't work without you: Every hotel needs a good soul! The first impression counts. At Prize at the reception, you can make the first impression on our guests. And it will be good because you are friendly, smart, helpful, practical and fast – a mixture of scout and manager, quasi. From hello to goodbye, you put joy into every detail. You enjoy interacting with people and remain relaxed and professional in every situation. Whether it was the drink mixed by you or simply your smile – your guests feel comfortable and look forward to seeing you again.
You say now: delicious cake, but where is my cherry on top?
We say:
• 42 days vacation
• Public transport subsidy
• Reka Checks
• Financial security through an unlimited employment contract
• Flat hierarchies, short decision-making paths and a lot of freedom to make decisions
• Attractive staff rates in all our houses - also in the Radisson Hotels
• Training and advancement opportunities within the entire Prize Family and the Radisson Hotel Group
• Chance to participate long-term in a steadily expanding company and much more
What you should bring with you?
Good mood, enthusiasm and enjoyment of working in a great team.
Your tasks & what awaits you:
As a Guest Service Agent, you are part of our Check-In team and are among the first faces that shine towards the hotel guests upon their arrival with us.
How does such a check-in work? Enter guest data, collect signatures, code room cards & done! Whether at the reception or at our Check-In Kiosks, you stand by our guests' side and support them with all questions. In addition, you conjure a welcome drink into their hands at our bar and say goodbye with an excursion tip for the city.
You think: Check, check, check?
Then we definitely want to get to know you!
Cover letter is not your thing? No problem, because we want to hire you, not the paperwork! Feel free to send us your CV by email to jobs@prizebyradisson.com or upload it here directly by clicking on "apply now".
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Posted 3 weeks ago