ICT Supporter (a) 80-100%

ICT Supporter (a) 80-100% page is loaded ICT Supporter (a) 80-100% ## Apply locations Frauenfeld time type Full-time posted on Offer published today job requisition id JR07248 Tasks: • Ensuring efficient and high-quality 1st level support • Responsibility for compliance with and further development of ITSM processes and tools • Monitoring service quality and deriving improvement measures • Escalation management and interface to 2nd level support and external partners • Management and optimization of all software licenses • Support for Financial Operations in analyzing and optimizing infrastructure and cloud operating costs (including budget planning, cost control, reporting) Strengths • Completed computer science training with at least 3 years of professional experience • Pronounced communication and leadership skills with a high degree of social competence • Experience with ITSM tools and in-depth understanding of IT infrastructure and processes • Experience in handling IT budgets and license management is an advantage • Structured, solution-oriented and quality-conscious working method • Very good German language skills in word and writing, solid English language skills • Customer- and service-oriented appearance with high self-responsibility Apply now ## For questions, we are available under the phone number 052 724 17 89. About us ## With our innovative and effective pharmaceutical solutions, we at Zur Rose do our best to positively influence people's lives. Our team of 500 employees with its headquarters in Frauenfeld pursues the common goal of improving the future of healthcare. Since quality, comfort, and efficiency are particularly important to us, patients can easily, quickly, and safely take their health into their own hands. Our claim is to predict future requirements in the healthcare system. In the development of our solutions and medicines, we rely on a high degree of reliability and efficiency and take care of complex topics so that our customers can lean back and relax. The cross-functional team work is promoted by our corporate culture, so each team member is equally appreciated and encouraged to actively participate in the decision-making process. Open communication and empathy are our top priority. We always try to find a common denominator and thus avoid compromises. Our passion at Zur Rose is to positively influence the world. Do you share the same values and want to improve people's lives too? Then we would be happy to welcome you as part of our team. Similar jobs (1) ### System Engineer with Team Lead (a) 80-100% #### locations Frauenfeld time type Full-time posted on Offer published 14 days ago About us ### At Zur Rose, we are committed to making a difference in people's lives by providing innovative and effective pharmaceutical solutions. Our team of 500 employees, with our headquarters in Frauenfeld, shares a common goal: to improve the future of healthcare. By prioritizing quality, comfort, and efficiency, we enable patients to take their health into their own hands easily, quickly, and safely. We strive to anticipate healthcare needs and provide solutions with exceptional reliability and efficiency. We also take care of complex aspects for our clients in order to relieve them. Our culture promotes cross-functional teamwork. We put all team members on an equal footing and encourage them to participate in the decision-making process. We attach great importance to transparent communication and empathy, and ensure that we find consensus that does not feel like a compromise. At Zur Rose, we care about having a positive impact on the world. If you share these values and want to improve people's lives, we would be happy to have you on our team. Learn more Zur Rose - Awarded as best employer and Top Company 2025 ### We are proud to have been awarded as one of the best employers and, for the fourth time in a row, as a kununu Top Company! This recognition underlines our commitment to a modern, appreciative, and forward-looking work culture. For us, this means: • An inspiring work environment with diverse development opportunities • An open and collaborative corporate culture in which every opinion counts • Flexibility and work-life balance to optimally combine profession and private life • A clear mission: Shaping the future of healthcare together Learn more