Sales Manager (M/F) - Permanent position at 100%

Your mission :
Reporting directly to the Sales, Marketing & Purchasing Management, you hold a pivotal position within an agile and family-run structure. You ensure the operational management of the Sales department, act as a technical referent, and ensure the optimal interface between our customers and the various internal services.

Your main responsibilities :

• Commercial management & Sales Administration: Supervise the processing of ongoing business (offers, orders), organize priorities, monitor key indicators (reporting), and optimize the department's processes. Ensure the quality and speed of responses provided to customers. Manage the department's process according to the ISO 9001 standard.
• Commercial technical referent: Understand the technical needs of customers and analyze the feasibility of new requests with the relevant services, advise customers on our custom capabilities, and provide the technical link with the production, scheduling, and quality teams. Participate in the preparation of offers requiring technical analysis.
• Development & Customer Relations: Follow up on important offers and projects. Manage and build loyalty within the customer portfolio, conduct commercial negotiations within the framework defined by Management, and prospect for new opportunities. Conduct customer visits and participate in professional trade fairs. Report market developments and emerging needs to Management.
• Team Management: Supervise and develop the skills of the Sales / Sales Administration team, define daily priorities, and guarantee the smooth flow of information. Support employees in complex commercial or technical situations. Develop their autonomy and skills. Ensure the application of internal processes and standards.

Your profile :

• Higher technical education (or equivalent) and proven experience in a function combining sales, technical, and customer relations.
• Excellent understanding of industrial processes, proficiency in an ERP, commercial monitoring tools, and Excel.
• Perfect mastery of French and a very good level of English. Mastery of German is a major asset.
• Leadership, interpersonal skills, sharp commercial sense, analytical skills, and problem-solving abilities.

Our Advantages :

• Attractive setting: Working conditions and remuneration according to the Swiss watchmaking and microtechnical industries collective labor agreement.
• Security: Favorable social benefits and a stable position within a long-lasting company.
• Culture: Friendly, stimulating work environment driven by strong social values.