Service Centre Agent 80-100%

• 13 août 2026 • 80 - 100% • Durée indéterminée • Lenzburg ## The bank of the future - while others are still talking about it, we are already there. Fintechs & digital solutions are already part of our daily lives and we want more. Are you a reliable person who wants to commit with competence to our bank? Then join our well-oiled team at the service centre and shape the future of HBL with us. Your tasks ## • Operational implementation and support of partner integrations including necessary controls • Autonomous handling and processing of operational tasks • Management and processing of various processing processes • Coordination and structured handling of operational requests and questions at interfaces • Optimization and development of existing processes • Processing of CIF tickets in the areas of tax residence, AIA, FATCA and KYC What you bring ## • Completed commercial training in the banking sector or several years of professional experience in banking • Several years of experience in banking operations and a deep understanding of operational banking processes • Very good knowledge of German in speaking and writing, knowledge of English and/or French is an asset • Technical affinity as well as pleasure in handling questions related to systems and processes • Deep understanding of processes and interest in the optimization of existing procedures • Autonomous, structured and reliable way of working as well as a solution-oriented attitude • Confident presence at interfaces and willingness to take on responsibilities and to invest actively in new topics Our offer ## • Varied and future-oriented activity • Innovative and dynamic environment • Attractive employment conditions • Simple culture of using "tu" • Suitable for people in career change   You do not meet all the criteria? Let's find out together if it could still be a fit. We look forward to your application. Your contact ## Tauljanta Juseni, cheffe d'équipe service centre, Tél. +41 62 885 14 43 Mark Mirdita, partenaire RH, Tél. +41 62 885 13 60