Customer Service Advisor / Administration

WE ARE LOOKING FOR YOU!

EMPLOYEE CUSTOMER SERVICE & ADMINISTRATION

Your tasks

• Personal and telephone support of our customers (German and French)
• Support in accepting service and repair orders
• Warranty entry and warranty processing of the manufacturers (Peugeot, Hyundai, MG)
• Creation and billing of invoices
• Appointment scheduling and coordination in customer service
• Administrative work in customer service
• Maintenance of customer data in the DMS
• General support of the customer service team

Your profile

• Completed commercial or technical training (ideally in the automotive sector)
• Joy in customer contact and administrative work
• Technical understanding is an advantage
• Experience in customer service or warranty systems is an advantage, but not a requirement
• Good IT skills (DMS, MS Office)
• Independent, structured and reliable way of working
• Team player, resilient and communicative

We offer you

• Medium-sized company with a family character
• Varied and responsible activity
• Modern working environment with contemporary tools
• Motivated and helpful team
• Further training opportunities
• Attractive employment conditions
• Workload 80 to 100%

Interested! Then we look forward to receiving your complete application documents by email or post to:

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