Sales Advisor Business Development Unit Contact Center 100%

Renault Retail Group (RRG) distributes the brands Renault, Dacia and Nissan as well as our premium brand Alpine in Zürich. The RRG team consists of approx. 110 employees and is responsible for approximately 3'000 sales annually. To strengthen our Customer Service Center at the Glattbrugg location, we are offering a newly created position as Sales Advisor (m/f). In this role, you are responsible for carrying out telephone acquisition within the framework of the business, service and quality policy. In doing so, you contact potential customers by telephone to collect relevant information for our sales consultants. In addition, you actively promote our vehicles and the associated services on the phone. Your commitment contributes to ensuring the quality of our customer service and optimally supporting our sales processes. As a Sales Advisor, it is essential that you always perform your tasks in accordance with the values and interests of the Renault Retail Group. In doing so, you consistently adhere to the established principles and standards of business activities in both the Sales and After-Sales areas and orient yourself according to the specific RRG processes. Through your authentic appearance and your empathetic manner, you contribute significantly to inspiring our customers and offering every individual an individual customer experience. Are you looking for a new professional challenge? Become part of our team and apply now. Sales Advisor Business Development Unit (BDU) Contact Center 100% Your main tasks Acquisition - outbound calls Search for potential business customers (companies) using the provided lists, the RRG databases as well as all other search possibilities Telephone acquisition with business customers (companies) to obtain necessary information for the fleet sales team Documentation of the collected information and ensuring follow-up as well as telephone follow-up Processing of leads Receiving calls Processing of leads and assignment/forwarding to the respective site manager Ensuring the digital follow-up of the lead Automatic campaigns Ensuring the telephone promotions of special offers for vehicle sales and for services for private / business customers Informing customers about products, services, prices, payment terms, delivery periods and telephone presentation of offers for the trade-in of vehicles Digital recording and forwarding of orders/appointment scheduling to the respective site manager Post-processing Written reporting on the result of the activities (result of the acquisition, order, appointment with a sales consultant etc.) Promoting customer loyalty Your profile Several years of experience in a customer center / service or sales Ideally experience in the automotive sector Swiss-German skills an advantage MS-Office skills (Word / Excel / Outlook) Customer and service-oriented appearance Communicative with good manners Strong sales technique Exact, efficient and reliable way of working What we offer you Interesting working time models with generous compensation possibilities A performance- and success-oriented remuneration system A dynamic working environment with small teams, flat hierarchies, fair feedback culture with a lot of personal responsibility Advanced social benefits as well as above-average insurance coverage in case of accident or illness Attractive career opportunities through individual promotion and support with further training Special employee conditions when purchasing or leasing a vehicle Do you feel addressed and ready for this new challenge? Then we look forward to receiving your complete electronic application documents with color photo. RRG Suisse SA, Personalabteilung, Thurgauerstrasse 103, 8152 Glattbrugg / Write e-mail (<>) - jpid052373bjm jit0624jm jiy26jm