Specialist Debt Collection D/F, 80-100 %

Specialist Debt Collection D/F, 80-100 % # Hirschmattstrasse 64, 6003 Luzern Do you like numbers and demanding phone calls? Become part of the CONCORDIA family: We are looking for service-oriented people like you for our Customer Accounts Receivable department. What awaits you ### • You process reminders and debt enforcement proceedings in your assigned cantons of French-speaking Switzerland. • You are responsible for accounts receivable management (posting of payments, reallocations, write-offs). • You maintain telephone as well as written contact with customers, offices, authorities and internal departments. • The processing of complaints is also part of your area of responsibility. What you bring with you ### • You have a basic commercial education or an equivalent education with professional experience in an administrative activity. • Numbers are your strength. • You have a confident, skillful and objective manner in demanding telephone customer conversations and can set clear boundaries. • You have very good French skills (at least level B2) and are motivated to conduct the entire daily business in this language. • Resilience, empathy and assertiveness characterize you. Your next step ### Do you have further questions about this position? Luzia Trevisani, Team Leader Customer Accounts Receivable, Telephone +41 41 228 04 14, will be happy to help you. Anita looks forward to your application.