Air Freight Export Gateway Manager/in 100%

Airfreight Export Gateway Manager/in (100%)

DHL Global Forwarding, Kloten (ZH)

Shape the future of air freight with us

For our AFR Export Gateway team in Kloten, we are looking for a committed, assertive and service-oriented personality as Teamleader/in AFR Export Gateway. In this versatile leadership role, you will take responsibility for a team of up to 8 employees and ensure efficient, high-quality operations in the daily export gateway business.

Your tasks

Leadership & Personnel Development

• Technical and personal leadership of the AFR Export Gateway team
• Conducting employee appraisals and performance reviews according to HR guidelines
• Ensuring optimal deployment planning, utilization and organization of the team
• Supporting and coaching employees in daily business
• Control of working hours, vacation planning

Operational Responsibility

• Responsibility for the operational processing and monitoring of export consols, in compliance with BAZL regulations
• Planning, steering and optimization of Swiss export as well as cross-border consols
• Ensuring timely completions according to flight schedule
• Cooperation with airlines, agents, partners and international DHL stations
• Bookings and reservations with airlines and business partners
• Monitoring of shipments, milestones and departure controls
• Ensuring quality standards in the areas of documentation, cargo handling and shipment tracking
• Continuous analysis and optimization of existing processes
• Ensuring compliance with security, customs and compliance regulations
• Reporting of irregularities, complaints and operational challenges
• Responsibility for the economic optimization of your own area
• Provision of relevant customs documents
• Maintenance of MAWB stocks

Your profile

• Completed commercial training, preferably in the field of international freight forwarding logistics
• At least 3 to 5 years of professional experience in the field of air freight export
• Initial leadership or team management experience is an advantage
• Very good German and English skills in speaking and writing
• Good user knowledge of MS Office
• High level of initiative, resilience and sense of responsibility
• Entrepreneurial thinking as well as strong customer and service orientation
• Business administration knowledge is an advantage

What awaits you:

We offer you the opportunity to use your strengths at the No. 1 in air freight. You will find a motivated and committed team that gives its best every day, supports each other and pulls together with you. We offer you a flexible working time model and the possibility for a work-life balance, e.g. home office. A supervisor who supports you. A company in which you can achieve a lot. A place where you are challenged and promoted. People who find joy and fun in their work, value each other and show each other recognition.