Medical Assistant

Company Description
With solid expertise, the Cliniq
Medical Assistant
Company Description
With solid expertise, the Clinique de Genolier distinguishes itself through its experienced and qualified team and its state-of-the-art medical equipment.
The Clinique de Genolier offers an extensive range of services covering cardiology, neurology, oncology, orthopedic surgery, and plastic surgery. Furthermore, the clinic provides its patients with a wide range of services focused on prevention and rehabilitation, to promote their health and well-being.
The reputation of the Clinique de Genolier is based on its excellent medical infrastructure and its avant-garde technologies. Among them, an ultra-modern diagnostic center, a high-performance intensive care unit, and an operating room equipped with latest-generation instruments and devices to ensure optimal quality care.
Job Description
Patient Welcome and Relations
Welcome patients with professionalism, kindness, and discretion
Ensure administrative registration and management of patient files
Inform and guide patients throughout their care pathway
Administrative and Organizational Management
Schedule and manage appointments by optimizing schedules
Ensure the management of telephone calls and patient requests
Update medical files in computer systems (DPI)
Draft and process medical and administrative correspondence
Management of orders and stocks (medical equipment, consumables, supplies), in connection with suppliers and the needs of the department
Clinical Assistance
Prepare patients for consultations and examinations
Assist healthcare professionals during medical acts
Perform certain technical care (taking vital signs, blood samples, injections, dressings; ECG depending on skills)
Ensure the proper setup and comfort of patients
Coordination and Communication
Ensure liaison between patients, doctors, nursing teams, and external partners
Transmit necessary information for the continuity of care
Participate in the coordination of patient pathways
Billing and Medical Administrative Management
Participate in the billing and file monitoring processes
Verify information related to insurance and coverage
Guarantee the compliance of administrative documents
Quality, Hygiene, and Safety
Respect hygiene and safety rules and current protocols
Ensure the confidentiality of medical data
Maintain a clean, organized, and secure working environment
Qualifications
Training
Diploma in medical assisting or training deemed equivalent (CFC medical assistant or recognized equivalence in Switzerland)
Additional training in care or experience in a hospital setting is an asset
Professional Experience
Previous experience in a medical practice, clinic, or hospital desired
Initial experience in coordination or patient flow management is a plus
Languages
Excellent command of French (oral and written)
Minimum English level B1 required, allowing for basic professional communication with patients and interlocutors
Technical Skills
Proficiency in IT tools (Office Pack, scheduling tools, DPI / Opale)
Knowledge of medical administrative procedures (appointment booking, file management, billing)
Mastery of basic technical gestures (taking vital signs, blood samples, ECG, simple care, assistance in medical acts)
Knowledge of hygiene, safety, and confidentiality standards
Personal Skills
Excellent sense of welcome and patient service
Empathy, kindness, and active listening
Rigor, organization, and priority management
Ability to work in a multidisciplinary team
Responsiveness and stress management in a dynamic environment
Discretion and respect for medical secrecy
Additional Assets (bonus)
Experience in a Swiss hospital setting
Knowledge of the Swiss healthcare system
Comfort in a high-activity environment
Adaptability and autonomy
Additional Information
Promote a working environment that encourages exchange and collaboration in a spirit of participatory management
Offer a modern workspace conducive to providing quality services
Regularly evaluate your skills and promote continuous training
Define your professional objectives and support you in achieving them
Offer competitive salary and social benefits as well as daily advantages as an employee
We pay great attention to the diversity of the life paths of our employees. Our positions are open to both women and men. jpid7a526bbjm jpit0937jm jpiy26jm