Assistant Executive Housekeeper (F/H/X) CDI

• 16 October 2026
• 100%
• Indefinite duration
• Fairmont Le Montreux Palace, Montreux, Switzerland

Fairmont Hotels, a prestigious network of luxury establishments.

Tasks ##

• Offer professional and friendly service at all times.
• Supervise the Housekeeping department and train the team.
• Organize and coordinate daily Housekeeping activities.

Skills ##

• 3 years of experience in Housekeeping supervision in a 4 or 5-star hotel.
• Excellent communication and organization skills.
• Ability to work in a team and satisfy customers.

Company Description

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 others in preparation, in 30 countries around the world, stretching from the beaches of Hawaii to the preserved national parks of Canada, through the heart of London and the deserts of the United Arab Emirates.

Hotel Presentation:

Fairmont Le Montreux Palace:

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, member of the Accor group, of the Fairmont brand and affiliated with Swiss Deluxe Hotels. Possessing incomparable worldwide renown characterized by 236 luxurious rooms and suites and a most refined dining experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a vast choice of delights that will satisfy even the most demanding palates. The Montreux Jazz Café is the must-visit stop to vibrate to the rhythm of the Festival 365 days a year in the fairy-tale setting of the Fairmont Le Montreux Palace, the Lemantine by Alan Geaam, the cuisine of the French-Lebanese Michelin-starred chef who signs the menu of our new pop-up restaurant for the summer season, and the Funky Claude's Bar is the indisputable place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the rhythm of the best Live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings and seminars. The Fairmont Spa is a 2000 m² wellness space dedicated to fitness, relaxation and beauty.

Job Description

Summary of responsibilities:

Reporting to the Executive Housekeeper, the essential responsibilities and functions of the position include, but are not limited to:

• Constantly propose professional, friendly and pleasant service
• Be responsible for the smooth running of the Housekeeping department, compliance with chain standards and the continuous training of its team
• Assist the Executive Housekeeper in terms of distribution and monitoring the workload
• Replace the Executive Housekeeper in their absence
• Prepare, organize, coordinate daily activity through Opéra
• Control floors, pantries, reserves and equipment
• Control and supervise arrivals, VIP stay-overs in coordination with floor housekeepers
• Control the maintenance of welcome product stocks and cleaning products
• Organize practical and technical training for new employees/interns
• Develop a positive team spirit within the Housekeeping services
• Transmit to superiors the information necessary for the proper running of the department
• Organize and implement floor cleaning programs
• Establish staff schedules for the Floors service, in the absence of the manager
• Learn LQA technical and emotional standards and put them into practice
• Ensure customer satisfaction by taking good note of their needs and recording them in our Profile Plus system
• Control the productivity of permanent/extra floor staff
• Ensure in Opéra the efficiency of the lost and found and returns procedure
• Supervise and control the billing of the "dry cleaning" service for customers, management and staff, in the absence of the manager
• Recruit department employees with the TAS (Talent Acquisition System) system
• Train department employees according to TTT (Train The Trainer)
• Proceed with performance evaluations following the probationary period and annually
• Create the CES (Employee Survey) action plan following results and ensure follow-up
• Lead by example and apply technical and emotional LQA standards
• Commit to the quality of service, discretion and perfect honesty
• Have a professional attitude, be smiling and remain calm at all times
• Respect ergonomic work standards regarding health & safety, hygiene and sanitary prescriptions
• Respect the policies, procedures and service standards of the department and the company
• All other tasks, as assigned

Qualifications

Qualifications:

• 3 years of experience in a Housekeeping supervisor position in a 4* or 5* hotel
• Mastery of the French and English languages
• Knowledge of a third language is an asset
• A university degree in a related discipline is an asset
• Computer knowledge of the Opéra PMS is an asset
• Excellent knowledge of Microsoft Windows applications
• Excellent communication and organization skills
• Interpersonal and problem-solving skills
• Particularly responsible and reliable
• Ability to work in a team
• Ability to focus attention on customer needs, while remaining calm and courteous at all times

Physical requirements of the position:

The physical requirements of the position include, but are not limited to:

• Constant: standing and walking throughout the work period
• Occasional: lifting and carrying loads
• Constant: kneeling, pushing, pulling, lifting