Order Coordination / Installation Coordination – Full-time 100%

Order Coordination / Installation Coordination – Full-time 100% (m/f/d) Work location: Bubikon ZH Area: Order coordination / Installation planning / Order preparation Workload: 100% Company: DIAGARD AG Job description DIAGARD AG is a specialized company in the field of burglary protection for private properties. We develop and realize security concepts that are intended not only to report but to prevent burglaries as early as possible. Due to our growth, we are creating a new position in the area of order coordination and installation coordination. To ensure that our technicians can work optimally prepared at the customer's site, we are looking for a reliable, well-organized, and proactive personality who will actively help build this new function and bring it to life in daily business. In this role, you will ensure that sold orders are cleanly prepared, material is provided on time and in full, and installation dates are reliably planned. You are an important interface between sales, technology, back office, and the customer. Do you enjoy working in a structured manner, thinking ahead, and have pleasure in helping to develop new workflows and processes? Then you are exactly right for us. Your tasks Record and prepare orders You record sold orders in our systems and prepare them cleanly administratively for further processing and check them You check whether all relevant information is available, whether the technical implementation is feasible, and whether there are open points. You clarify queries directly with sales, technology, or back office. Order material and monitor delivery dates You ensure that the required material is ordered on time, keep an eye on delivery dates, and react early if something is missing or delayed. Prepare material per order You ensure that the material per order is fully prepared and cleanly provided for our technicians. Coordinate installation dates You arrange installation dates with customers and technicians and ensure that these are planned realistically, confirmed, and cleanly documented. Keep installation planning up to date You coordinate the ongoing installation planning, keep an eye on open orders, and ensure that changes are cleanly updated. Coordinate queries You are the contact person for organizational and order-related queries between sales, customer, technology, and back office and ensure that information is not lost. Optimally prepare technicians You ensure that our technicians receive all relevant information, documents, and materials for the order before the assignment. Help develop processes Since this is a newly created position, you actively contribute your experience, recognize potential for improvement, and help to build clear workflows, structures, and processes. What you bring with you For this function, you already bring experience in order coordination, work preparation, installation planning, dispatching, or in a comparable organizational function. You have the knowledge, the will, the structure, and the ability to actively help build a newly created position. You do not just wait for instructions, but you think ahead, recognize potential for improvement, and enjoy developing new workflows and processes together with us. You are a personality who works in a very structured, precise, and responsible manner. You maintain an overview even when several orders, appointments, deliveries, and queries are running simultaneously. You enjoy planning, coordination, and administrative tasks. At the same time, you bring a basic technical understanding as well as an interest in technical products and manual processes. You communicate in a friendly, clear, and binding manner on the phone as well as via e-mail. In contact with customers, technicians, sales, and back office, you act professionally and ensure that information is passed on cleanly. You work reliably with digital systems, e-mail, and computer programs. You record important information completely, traceably, and in a structured manner. You bring quick comprehension, resilience, and solution-oriented thinking. Even when it gets hectic, you remain calm, friendly, and organized. Very good German language skills in speaking and writing are required. What awaits you with us In our company, a central role with a lot of responsibility in daily business awaits you. The position is being newly created because we are growing as a company and want to further professionalize our installation, order preparation, and internal processes. You take on an important function between sales, technology, back office, and customers and ensure that orders are cleanly prepared, material is available on time, and installation dates are reliably planned. Since it is a new position, you have the opportunity to actively help shape this function, help build workflows, and contribute improvements directly. A well-coordinated team, short decision-making paths, direct communication, and a meaningful task in a growing SME await you. Interested? Then we look forward to your application. Contact person: Natalie Phone: jpid902b4c3jm jit0625jm jiy26jm