Operations Agent / Handyman

--- base: meta-keywords: meta-viewport: width=device-width, title: Operations Agent / Handyman (m/f) --- Operations Agent / Handyman (m/f) ======================================= Present on 14 sites in Switzerland, Apleona Suisse SA offers its clientele high-quality services in the fields of Facility Management and real estate management. With our experience and know-how, we are one of the leading multi-service providers in the Swiss market. [ ](< >) The Apleona group employs 40'000 people worldwide, in various professions within the real estate sector. [ ](< >) Operations Agent / Handyman (m/f) ======================================= Tasks Job function: * Accompany, organize, and monitor the work of external companies and document * Management of workspaces (offices, rooms, moves, etc.), ensure supplies * Ensures the proper functioning of multi-technical and multi-service maintenance services on the assigned sites * Ensures the quality of interventions, client satisfaction, and compliance with safety procedures Responsibility: * Know and apply Apleona safety rules & follow client safety standards * Apply current quality processes/standards across all activities performed * Respect internal values and the expected code of conduct * Record, document, and transmit performance indicators specific to the activities * Follow << work-orders / FM Portal >> and manage priorities in consultation with the manager * Guarantee the continuity and quality of maintenance services and small works on the sites under their charge Tasks: * Ensure the setup of meeting rooms (notably << Auditorium, << Pressroom >>, Summit...) * Organize, coordinate, and communicate the movement of people (office changes...) * Perform regular site visits to identify needs and actions to be implemented. * Carry out possible repairs: doors, handles, locks, taps/batteries... (Excluding electrical voltage) * Participate in operations meetings and ensure regular reporting to the Operations Manager. * Ensure compliance with safety rules, internal procedures, and regulatory requirements. * Elaborate intervention schedules based on priorities and emergencies. * Control the stock level of office consumables, order * Verify/record (checklist) the condition of safety devices on site (emergency, readers, devices...) * Install/mount requested equipment in offices (flip chart, boards, shelves...) * Verify the condition and storage of tools, equipment, levels of stock useful to teams/clients... * Receive suppliers and prepare expected documents (authorizations, work permits...) * Control the quality of interventions performed and ensure deadlines are met. * Propose continuous improvement actions to optimize services and service quality. * Provide support to colleagues during projects (e.g., moves, etc.) * Ensure administrative follow-up of interventions (work orders, reports, quotes, orders, invoicing, dashboards). * Maintenance of exteriors (green spaces, furniture, parking areas, occasional winter salting...) Requirements * Mastery of the French language indispensable (oral and written) * Swiss nationality or valid residence permit * Holder of a federal certificate of capacity as an operations agent or other equivalent training in a technical building field * Confirmed experience of at least 2 to 3 years in a similar position * Hold a driver's license * Ability to organize and prioritize interventions. * Rigor, autonomy, and reactivity. * Ability to manage emergencies and several files simultaneously. * Possess a service spirit and confirmed customer satisfaction orientation * Demonstrate good knowledge of building installations and techniques Why Apleona * You have the possibility to develop personally and professionally * The salary you receive is fair and in line with the market * We listen to you individually with the aim of promoting your skills * You can bring your own ideas * We practice team spirit * Our mutual relations are characterized by openness and frankness * We practice a culture of informal address (tutoiement) marked by respect and esteem Benefits * We offer you modern working conditions, including at least 26 days of leave * Within the limits of client needs, in addition to flexible hours, you have the possibility to work part-time, job sharing, or from home * We provide you with support for your development, if necessary also financially * We offer you excellent retirement provision through the pension fund * You benefit from discounts for various activities, products, or services such as, for example, Apleona Schweiz AG leisure offers * Apleona Schweiz AG Ebnatstrasse 91a 8200 Schaffhausen * [ ](< >) jpid37688e3jm jpit0939jm jpiy26jm