Security Employee Order and Desk Service Federal Asylum Center 100% (m/f/d)

Company Description ## The Protectas Gruppe Schweiz is a subsidiary of the globally active Securitas AB Gruppe, a leading security company. Our most important services worldwide include specialized surveillance, mobile security services, monitoring, technical solutions and consulting. We are proud that we now have more than 355,000 employees in 47 countries ensuring your security.  In Switzerland, it is our 4,500 employees who contribute every day to providing you with this feeling of security throughout the country. We are the second largest private security service provider.  Our strategy is based on our human capital, which shares our 3 values: integrity, vigilance and helpfulness; but also on our innovations and our investments in security technology. Our credo: "We help to make your world safer".  That is why we do our best to offer you security every day thanks to solutions tailored to your specific needs. Our integrated solutions take into account state-of-the-art technologies and the labor of our employees, whose service quality we certify through our training programs.  If you want to work in a dynamic company that offers you the opportunity to develop and grow your skills, and that invests in its employees: Don't wait any longer to apply! Job Description ## *In the extraordinary and highly exciting working environment of the Federal Asylum Centers, we are looking for flexible and well-groomed employees immediately or by arrangement. Together with your motivated team, you will be responsible for the guarding of Federal Asylum Centers. You will fulfill security-relevant tasks in a sensitive environment and demonstrate your human and service-oriented tact every day. You will be specifically trained for your tasks and take responsibility for the protection of people and infrastructure.* Your tasks as a Desk Employee: • Organization and structuring of the desk processes according to the instructions of the desk service management • Implementation of a smooth reception, control and monitoring service • Operation and monitoring of security technical facilities (e.g., video surveillance system, fire alarm system, intrusion alarm system, access control system) • Implementation and compliance with all internal security specifications, guidelines and data protection regulations • Control rounds and object-specific monitoring tasks in the entrance area • Administration, care and control of material and inventory stocks (e.g., keys, IDs, technical material) • Implementation of administrative tasks such as keeping protocols and lists, visitor management, ID card issuance, operation of the central telephone system • Support during escalations, special occurrences, emergency situations and evacuations • Reporting and proper documentation of security-relevant incidents • Support during audits, inspections and official controls • Cooperation with interfaces (e.g., logistics, operations management, order service, building management) • Participation in the continuous improvement of desk processes and service quality Your tasks in the Order Service: • Protection of persons and infrastructure • Enforcement of house rules and security-relevant specifications • Implementation of patrols and control rounds (indoor and outdoor areas) • Person searches and creation of effects • Perimeter monitoring • Reaction to alarms as well as intervention in emergencies and conflicts • Dealing with recalcitrant persons while maintaining proportionality • Support during evacuations • Monitoring of sensitive areas (catering, medication and pocket money distribution, cleaning services, medical consultations) • Cooperation with desk service and emergency services • X-ray and control of incoming mail (depending on location) • Escorting of person transports • Reporting of occurrences and rule violations to the group leader (shift supervisor) You are responsible for our Federal Asylum Centers Zürich-Altstetten, Zürich-Seebach and Embrach and are flexibly deployable between these objects. Qualifications ## • Be available and flexible (willingness for irregular working hours, including night and weekend shifts) • Have initial experience in the security sector or an equivalent field (Do you have no security experience? We are happy to support you and carefully introduce you to the field of tasks) • Possess good Microsoft 365 knowledge • Possess proficient German in speaking and writing. In addition, you master another national language or English minimum level A2 • Strong power of observation and attention to security-relevant details • High sense of responsibility, initiative, reliability and discretion • Friendly, calm and professional appearance even in challenging situations • Intercultural sensitivity and strong communication skills in dealing with the most diverse groups of people • Resilience, ability to work in a team, flexibility and willingness to work in shift operation (incl. weekends and public holidays) • Technical understanding in handling access control systems, alarm systems and other electronic devices • Ability for situation-appropriate de-escalation and compliance with human rights Additional Information ## Interested? Apply directly on our website (no postal applications will be processed) by filling out our application form. You will be contacted by our recruitment service.