Service Center Agent in Dermatology, Venous Surgery, Plastic and Aesthetic Surgery

We are continuing to grow and are therefore seeking a motivated, cheerful and flexible employee for our competence center for dermatology, aesthetic medicine, plastic surgery and venous surgery, who will complement our harmonious team in the service center well. For 15 years, Clinique DELC with its 120 employees has stood for the highest quality in the fields of dermatology, phlebology and aesthetic and plastic surgery. The combination of first-class medicine with stylish aesthetics is what excites us and our patients and customers. We try to do justice to our core values of "heartliness", "professionalism" and "innovation" every day. Nothing is more beautiful for us than satisfied customers and patients. Service Center Agent in Dermatology, Venous Surgery, Plastic and Aesthetic Surgery Your tasks You are the first point of contact for our patients and customers, whom you will serve and care for charmingly, competently and with great joy on the phone. You will skillfully manage the agenda of our doctors, arrange appointments and take on important concerns of our customers/patients, which you will work on independently or in collaboration with the responsible specialists/doctors. You will correspond with the referrers and patients in our system via email or phone and ensure that they are handled carefully and efficiently every day. You will offer our customers/patients appointments by phone or in writing. General administrative tasks round out your versatile range of duties. Your profile You have a commercial or medical education (e.g. MPA, FaGe, doctor's secretary or dental assistant). With a commercial education, medical know-how and/or interest in the healthcare sector are an advantage. You will coordinate and organize appointments for our around 35 doctors and ensure efficient appointment planning. You work efficiently, independently and in a structured manner - even under high workload. You enjoy working in a team and are open to new things. A warm and competent approach to patients is very important to you. You are resilient, flexible and convince through your high service orientation. You speak fluent German. Knowledge of additional languages is an advantage. We offer you An extremely varied and responsible activity awaits you in our service center in Grenchen. You have the opportunity every day to use your communication skills and delight our patients and referrers with excellent service. You work in a professionally organized, structured and performance-oriented environment with clear processes and a motivated team. We offer you attractive development and further training opportunities in a growth-oriented company. Regulated working hours from Monday to Friday between 07:30 and 17:30 Uhr according to the deployment plan. 5-6 weeks of vacation (a 6th week can be enabled). Ms. Johnston, HR manager of Clinique DELC, looks forward to receiving your written application (including photo and salary expectations) by email. Only complete application documents can be considered.