Clerk for patient admission and telephone switchboard in the Clinic for Ear, Nose, Throat and Facial Surgery 80-100%

You are the first point of contact for our patients and, with your service-oriented and reliable way of working, contribute significantly to a positive patient experience. In a varied working environment, you will take responsibility for patient admission, appointment scheduling and telephone consultation and support our team with your organizational talent. The Universitätsspital Zürich is one of the largest hospitals in Switzerland. Our over 8'600 employees and around 700 trainees are committed every day to the well-being of our patients. ### Your main tasks • Friendly reception of outpatient patients • Cost-securing admission and master data maintenance of patients in SAP • Planning and coordination of patient appointments • Operating the telephone switchboard, written contact with patients, external service providers and internal contact persons • Depending on suitability, taking over further administrative and organizational tasks such as performance controlling Your profile • Commercial basic training, training as an MPA or equivalent training/further education • Very good German skills in speaking and writing • Good oral English skills, further foreign language skills are an advantage • Proficient use of Microsoft Office • Ability for networked thinking in a complex environment • Resilient, reliable, service-oriented and team-oriented personality Our benefits We look forward to your application Stephanie Indlekofer Recruiting About the USZ The Universitätsspital Zürich is one of the largest hospitals in Switzerland. Our over 8'600 employees and around 700 trainees are committed every day to the well-being of our patients.