Backoffice Sales Employee with good knowledge of French

• 08 July 2026 • 100% • Indefinite duration • Kloten ## Loomis is one of the most performing actors in the world in national and international value logistics, present in more than 23 countries with around 25,000 employees. On the national market, Loomis offers complete solutions in transport, value processing, value storage as well as in the vending machine sector. At the international level, we provide global solutions for the handling, transport and storage of precious metals and currencies worldwide. In Switzerland, we have been market leaders for decades. Thanks to the commitment and skills of our over 800 employees, we can offer our customers tailored, efficient and modern logistics solutions. Moreover, we are convinced that lasting success is only possible through effective, productive and value-based collaboration. For our site in Kloten, we are looking for a reliable and motivated person Backoffice Sales Employee with good knowledge of French 80-100% (m/f) # We offer ## • Team spirit, passion and dynamic working environment • Autonomous working mode • In-depth integration, including an insight into commercial operations • Training and development opportunities • Company benefits (employee offers) • Mobile subscription • Workplace 10 minutes from Zurich Airport Your profile ## • Basic commercial training or completed apprenticeship with commercial experience • Enjoying customer contact as well as team spirit • Good knowledge of German and French is essential. Good knowledge of Italian is an additional asset. • High motivation and stress resistance, including the ability to manage multiple tasks simultaneously • Ease with numbers • Clean criminal record (no entry in the debt collection register, no ongoing proceedings) • Network thinking ability • Good knowledge of CRM systems • Mastery of MS Office tools (in particular Excel, Word and Outlook) • Analytical mind and careful work • Organizational talent and ability to manage multiple tasks in parallel Your tasks ## Customer request processing: • Responding / processing customer requests within deadlines • Managing correspondence with customers as well as with internal departments Complaint management: • Processing and follow-up of complaints • Coordinating the resolution of customer problems with other departments Data management and maintenance • Updating and maintaining customer databases • Managing order and complaint data • Integrating new customers Quality assurance: • Monitoring and analyzing service quality indicators • Identifying potential for improvement in all areas Administrative support: • Creating reports, statistics and customer documents Next steps in the process ## After receiving your application, we will carefully review it. We will strive to give you feedback within 1 to 2 weeks.  We look forward to your application and thank you for your interest in our company as well as your patience during the recruitment process. Please note that paper applications will not be considered.  Note to recruitment agencies! We thank you for your understanding that we do not wish to use consultants or recruitment agencies for this position. We therefore ask you not to send any applications for this purpose. \*Optional cover letter\*