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Head of Development Client Solutions (w/m/d)

Raiffeisen Schweiz

Employment type
Full-time
Workload
100%
Location
St. Gallen
Languages
German, German
First posted
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Become part of our team!

The Development Client Solutions area is responsible for the development, further development, and operation of central customer-oriented banking solutions and digital channels. For the leadership and further development of this strategically important area, we are looking for an experienced, technologically savvy, and implementation-strong leadership personality.
In this key position, you will lead a large and complex IT organization of around 220 personnel units. You will further develop managers, teams, and the organization, and together with the business owners, ensure a high-performance, stable, and future-oriented delivery.

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What awaits you? ##

  • You assume overall personnel, organizational, and strategic responsibility for the Development Client Solutions area and lead the directly subordinate managers.
  • You understand the development of people as a central leadership task. You specifically develop managers and employees, promote potential, strengthen personal responsibility, and create the prerequisites for sustainable competence and know-how building.
  • You are responsible for the sustainable further development and stable operation of the customer-oriented IT solutions and ensure compliance with relevant quality, architecture, security, risk, and compliance requirements.
  • You develop the area into a high-performance, impact-oriented delivery organization and strengthen implementation strength along central products, services, and customer journeys.
  • You actively shape the introduction and sustainable anchoring of the new delivery model and create the organizational, technological, and cultural prerequisites for stable teams, clear responsibilities, and reliable delivery cycles.
  • Together with the business owners, you establish end-to-end responsibility for the further development and operation of the responsible solutions.
  • You ensure cross-departmental delivery capability and ensure effective management of roadmaps, capacities, dependencies, risks, and delivery obligations.
  • You drive the technological and organizational further development of the area, reduce complexity and technical legacy issues, and simultaneously create space for strategic future topics and innovation.
  • You work closely with the development, architecture, platform, security, and infrastructure units and ensure clear interfaces, transparent responsibilities, and effective escalation paths.
  • You maintain a partnership-based cooperation with the business owners and other central stakeholders and represent the interests of the area in relevant steering and decision-making bodies.
  • You establish a modern, empowering leadership culture, promote personal responsibility, cross-departmental cooperation, and continuous learning.
  • As a member of the leadership team of the IT Department, you actively shape the IT strategy, the further development of the operating model, and cross-departmental decisions.

What do you bring with you? ##

  • You have a completed university degree in computer science, business informatics, engineering, or a comparable field, ideally supplemented by business administration or leadership-related further training.
  • You bring several years of leadership experience in a large and complex IT organization, ideally across several management levels and with different technological areas of responsibility.
  • You have proven experience in the leadership and transformation of software development, delivery, or product organizations.
  • You understand the development of people as a core task of leadership and have a proven track record in the development of managers, talents, and organizations.
  • You possess a sound understanding of modern software development, application architectures, and operating models as well as the requirements for security, compliance, quality, and technological sustainability.
  • You are familiar with product-oriented organizational models, end-to-end responsibility, agile ways of working, and cooperation in stable, interdisciplinary teams.
  • You can competently assess technological issues, set clear guidelines, and make viable decisions without falling into operational detailed control.
  • You convince with strong strategic and conceptual skills as well as proven implementation strength in demanding transformation and change projects.
  • You have experience in managing capacities, budgets, portfolios, external partners, and complex dependencies, ideally in a regulated corporate environment.
  • You act with confidence, behave thoughtfully even in demanding situations, and provide clear orientation to employees, managers, and stakeholders.
  • You possess strong communication and stakeholder competence and can merge different perspectives from business and IT into a common target image.
  • You think entrepreneurially, act result-oriented, and constructively question existing structures and procedures.
  • You have very good German skills as well as good English skills.

Automatically translated from the original.

Posted 4 days ago

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