Sachbearbeiter Inkasso D/F

Sachbearbeiter Inkasso D/F We support over 3'000 KMU and Gemeinden in the areas of Inkasso, Factoring and Monitoring. Our services range from the dunning process to the purchase of claims. Due to our growth and to expand our service team in Baar (Zug), we are looking for a motivated personality to support us in our diverse tasks, immediately or by agreement! We offer you the opportunity to work in a dynamic, collegial and varied environment with a lot of personal responsibility and modern working conditions. Tasks The following motivates you: You process Inkasso cases while protecting the interests of our customers, including telephone contact with debtors, customers and authorities as well as all related correspondence. You make decisions independently and taking into account factual and economic aspects for further action in your cases. You care for and advise customers, debtors and authorities by phone and in writing. Various administrative tasks complete your responsibilities. Qualification The following characterizes you: You have completed commercial training. You have proven knowledge in the field of customer service, services and/or finance, preferably in the field of Inkasso. You communicate securely in German and French. Italian is an advantage. You live the service idea towards customers, debtors and authorities. You appreciate exchange and enjoy it. You have a safe, skilled and factual handling of demanding telephone customer conversations. Your MS-Office skills (Word, Outlook, Teams, etc.) are thorough and you are skilled in their application. You appreciate a diverse range of tasks and can prioritize well. You are an agile personality who is open to changes. Stress tolerance and team ability are not foreign to you. Benefits The following is what we offer: With us, you have the chance to work in a dynamic and collegial environment with modern working conditions and a lot of personal responsibility. You can expect an attractive working environment where your ideas and inputs are appreciated and your needs are heard. We live a transparent and appreciative feedback culture. Short and fast decision-making paths as well as flat hierarchies. We address each other informally. 1 day of home office per week and opportunities for further education as well as good social benefits are a matter of course for us. Free snacks and drinks are available to you every day. We look forward to your complete application with a letter of motivation, curriculum vitae and certificates. jpidb85d3d4jm jit0623jm jiy26jm