Customer Service Advisor Commercial Vehicles

Customer Service Advisor Commercial Vehicles (m/f/d) Organizational talent. Customer professional. Enabler. With us, it is not just about workshop appointments. It is about ensuring transport works, customers stay mobile, and solutions arrive where they are needed. That is exactly why we are looking for you. As a Customer Service Advisor at MAN Truck & Bus Schweiz AG, in OTELFINGEN, you are the central link between the customer, the workshop, and technology. You coordinate, organize, advise, and ensure with your overview that service becomes real customer experiences. Your everyday life with us No day is like the other. You organize workshop orders, coordinate appointments, find solutions, and remain confident even when things get hectic. In doing so, you are the first point of contact for our customers and ensure that they feel professionally cared for at all times. In short: You keep the operation running. Customer Service Advisor Commercial Vehicles (m/f/d) Your tasks Customer consultation in person, by telephone, and digitally Planning and coordination of workshop orders Creation of offers, orders, and invoices Interface between customers, workshop, and spare parts warehouse Transparent communication regarding repairs and appointments Ensuring a smooth service process Administrative tasks in daily business What you bring with you Training in the technical or automotive field Experience in customer service or in a comparable function Enthusiasm for commercial vehicles and technology Organizational skills and networked thinking Enjoyment of direct customer contact Resilience and initiative Confident handling of digital systems Driver's license category B Category C/CE is a plus or you are willing to acquire these What you can look forward to Modern workplaces and professional infrastructure A motivated team with strong cohesion A lot of personal responsibility and trust Development opportunities and further training Attractive benefits and contemporary employment conditions Security and perspective in a strong company More responsibility. More impact. More MAN. If you are looking for a task where you coordinate, decide, and can really make a difference, then you have come to the right place with us. We look forward to your application. MAN Truck & Bus Schweiz AG Together we keep Switzerland in motion. jpid66ab7d8jm jit0730jm jiy26jm